Content Moderation - Process Associate - French – On site Bucharest

<span id="requisitionDescriptionInterface.reqTitleLinkAction.row1" title="">Content Moderation - Process Associate - French – On site Bucharest</span><span id="requisitionDescriptionInterface.ID1489.row1" title="">-</span><span id="requisitionDescriptionInterface.reqContestNumberValue.row1" title="">HIG022420</span><p></p><span id="requisitionDescriptionInterface.ID1511.row1" title=""><p><span lang="EN-US">Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.</span></p> <p><span lang="EN-US"><span> </span></span><span lang="EN-US"></span></p> <p><span lang="EN-US">We are inviting applications for the role of <b>Content Moderation - Process Associate - French<span> – On site Bucharest</span></b></span></p> <p><span lang="EN-US">We’re looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.</span></p> <p><span lang="EN-US">Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment</span></p> <h2><b><span lang="EN-US">Responsibilities</span></b><span lang="EN-US"></span></h2> <p><span lang="EN-US"><span>·<span>       </span><span lang="EN-US">Provide resolution to maintain standards of quality</span></p> <p><span lang="EN-US"><span>·<span>       </span><span lang="EN-US">Review content and provide resolution based on prescribed guidelines</span></p> <p><span lang="EN-US"><span>·<span>       </span><span lang="EN-US">Recognize trends and patterns and raise issues timely</span></p> <p><span lang="EN-US"><span>·<span>       </span><span lang="EN-US">Provide insights to help improve the support to the users</span></p> <p><span lang="EN-US"><span>·<span>       </span><span lang="EN-US">Maintain a thorough understanding of process and policies</span></p> <p><span lang="EN-US"><span>·<span>       </span><span lang="EN-US">Provide excellent customer service to our customers</span></p> <p><span lang="EN-US"><span>·<span>       </span><span lang="EN-US">This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.</span></p> <p><span lang="EN-US"> </span></p> <h2><b><span lang="EN-US">Qualifications we seek in you</span></b><span lang="EN-US"></span></h2> <p><b><span lang="EN-US">Minimum qualifications</span></b></p> <p><span lang="EN-US"><span>·<span>       </span><span lang="EN-US">Any Graduate (PG an added advantage)</span></p> <p><span lang="EN-US"><span>·<span>       </span><span lang="EN-US">Freshers are eligible</span></p> <p><span lang="EN-US"><span>·<span>       </span><span lang="EN-US">Fluent in Read/Write in English &amp; French Language<span><span> </span></p> <p><span lang="EN-US"> </span></p> <p><b><span lang="EN-US">Preferred qualifications</span></b></p> <p><span lang="EN-US"><span>·<span>       </span><span lang="EN-US">Effective probing skills and analyzing / understanding skills</span></p> <p><span lang="EN-US"><span>·<span>       </span><span lang="EN-US">Problem solving skills with customer centric approach</span></p> <p><span lang="EN-US"><span>·<span>       </span><span lang="EN-US">Must be able to work on a flexible schedule (including weekend shift work)</span></p> <p><b><span>What can we offer?</span></b><span lang="EN-US"></span></p> <p><span lang="EN-US"><span>·<span>       </span><span>Attractive salary.</span><span lang="EN-US"></span></p> <p><span lang="EN-US"><span>·<span>       </span><span>Stable job offers - employment contract.</span><span lang="EN-US"></span></p> <p><span lang="EN-US"><span>·<span>       </span><span>Work in a multicultural environment;</span><span lang="EN-US"></span></p> <p><span lang="EN-US"><span>·<span>       </span><span>Various trainings (initiating, soft skills).</span><span lang="EN-US"></span></p> <p><span lang="EN-US"><span>·<span>       </span><span>Possibility of development;</span><span lang="EN-US"></span></p> <p><span lang="EN-US"><span>·<span>       </span><span>Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts).</span><span lang="EN-US"></span></p> <p><span lang="EN-US"> </span></p> <p><b><span lang="EN-US">Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship s