Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who You Are

You are a seasoned professional and strategic leader passionate about building true organizational resilience. You have extensive experience developing and implementing end-to-end business resilience and crisis management capabilities that strategically positions the company to operate effectively despite unforeseen disruptions.  Your work ensures the organization can effectively prepare for, respond to, and recover from disruptive events of all scales, safeguarding people, operations, customer services, and brand reputation.

Reporting to the General Counsel, you will be a proactive and collaborative partner responsible for embedding a culture of preparedness across the company. This hands-on role requires you to think strategically, act decisively under pressure, and enable the capabilities needed to safeguard the business.

Your Success Profile & What You Will Work On

Strategic Resilience Program Management

• Lead Program Strategy and Governance: Continue to develop and refine the enterprise-wide Business Resilience program, defining its core components (e.g., BIA, BCP, Incident & Crisis Management) and refining governing policies and standards to align with industry best practices and regulatory requirements.
• Drive Cross-Functional Integration: Champion resilience across the enterprise by partnering with key functions. Ensure tight alignment with enterprise risk management, internal audit, between Business Continuity and IT Disaster Recovery strategies, and between Crisis Management and the Cyber Incident Response program.
• Ensure Continuous Evolution and Maturity: Proactively evaluate and mature the resilience program, continuously assessing its effectiveness against the evolving threat landscape and shifting business priorities to ensure a constant state of preparedness.

Crisis Management Leadership:

• Lead Real-Time Crisis Response: Act as the crisis leader during major incidents by activating the Crisis Management Team (CMT) providing strategic guidance, and driving timely decisions and resource coordination across teams.
• Enhance Organizational Preparedness: Design and implement an enterprise-wide exercise program, including ensuring tabletop simulations are held with key stakeholders, to continuously validate plans, test capabilities, and track areas for improvement.
• Drive Continuous Improvement: Conduct post-incident reviews and after-action reports to identify root causes and lessons learned, ensuring that corrective actions and preventative measures are implemented across the business.
• Serve as a Strategic Advisor: Act as a key advisor to business leaders on crisis response and continuity, providing executive-level reports on preparedness, incident trends, root cause analyses, and the status of ongoing improvement initiatives.

Cross-Functional Partnership and Ownership:

• Partner with stakeholders:  Work across all business units (e.g., Operations, IT, Technology, Benefits, Product, People Team, Legal, Communications, Physical Security, Procurement, etc.) to embed resilience principles and practices into their daily operations.
• Trusted advisor:  Act as the subject matter expert and trusted advisor to senior leadership, providing regular updates on program status, potential risks, and crisis response.
• Building a Resilient and Ready Culture Foster a culture of readiness and accountability by empowering functional leaders, ensuring they have the necessary resources and support to embed resilience principles throughout their areas of re