Nurse Manager, Clinical Operations, UT Health Austin

Job Posting Title:

Nurse Manager, Clinical Operations, UT Health Austin

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Hiring Department:

Dell Medical School

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Jul 12, 2024

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

Purpose

This position will lead and coordinate the delivery of high quality, team-based, patient/family centered and developmentally appropriate patient care and provide administrative oversight of the Dell Medical School's condition based Institutes, other patient services and clinical and business operations.

Responsibilities

• Resolve patient needs by utilizing multidisciplinary team strategies. Perform clinical and non-clinical skills proficiently and in accordance with policies and procedures. Provide quality customer service and serve as an advocate for patients/caregivers. Coordinate and participate in providing direct and indirect patient care. Collaborate with the Interdisciplinary Team in the planning of patient care. Direct, supervise and coordinate the daily operations at the clinic in a manner that appropriately supports patient care and collaborates with other health care providers. Organize the clinic space to improve efficiency and flow.

• Responsible for knowledge, implementation, and compliance with the organization's policies and procedures to ensure efficient and consistent operations of the site. Manage staff-train, supervise, coach, and discipline staff as necessary (education, certifications, evaluation, and attendance). Ensure site is in compliance with HIPAA, OSHA, CLIA, State and Federal regulations, as well as company policies and procedures. Coordinate with senior staff for quality and compliance. Manage point of care testing (laboratory) compliance and regulations, nursing care quality, and medical record documentation for compliance.

• Maintain a cooperative relationship among healthcare teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods. Perform patient assessments/reassessments including triaging. Develop and Implement staffing plans which support patient experience and staff, along with optimal operations.

• Manage the acquisition, storage and maintenance of vaccines and maintains supporting documentation and records. Manage supplies, ordering and storage, communication with vendors as needed, including maintenance/annual inspection of equipment. Coordinate with Pharmacy staff to maintain compliance and documentation for formulary, sample inventory and prescription assistance programs.

• Participate in operational budget development and monitoring. Schedule and lead staff meetings to discuss issues, policies and procedures, and staff development.

• Perform other related functions as assigned. 

Required Qualifications

Bachelor's degree and five years of experience in healthcare clinical operations, with at least three years in a leadership role in an outpatient /clinic setting. Valid Texas RN license; BLS certification required. Requires strong analytical, organizational and problem-solving skills and excellent written and verbal communication skills. Ability to work in a fast-paced multi-physician practice environment. Ability to develop, and maintain effective working relationships with physicians, staff, and patients. Advanced knowledge of healthcare administration is essential. Must have the ability to deal effectively with patients, medical staff, administration and the public. Must have excellent skills in planning, organizing and delegating. Familiarity with all business office machine, i.e., computer, Microsoft word tools, multi-line phones, copier and fax machines. Must be energetic, organized, dependable, detail oriented, able to work in a fast-paced environment.

Preferred Qualifications

Master's degree in nursing or related field

Salary Range

$95,000+ depending on qualifications

Working Conditions

• May work around standard office conditions

• Repetitive use of a keyboard at a workstation

• Use of manual dexterity

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Important: You will be prompted to submit your resume in the first step of the online job application process. Then, any