Associate Patient Services Specialist, Patient Services Specialist, Sr. Patient Services Specialist

This is a combined posting for Associate Patient Services Specialist, Patient Services Specialist and Senior Patient Services Specialist. The requirements of each role are listed below under each associated title. Consideration for each role will be based on qualifications. If you have the qualifications of any one of these three positions, we encourage you to apply.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.  

Under the general supervision of the MGR PATIENT ACCESS/SCHEDULING, performs patient registration and pre-registration of scheduled accounts, verify insurance coverage, benefits, and obtains pre-certification, referral or authorizations as needed per insurance requirements; Participates in the collection of up-front revenue due the facility and provides quality customer service to internal and external customers.

Associate Patient Services Specialist

• 6 months customer service experience.

• General office experience.

• 2 years of General office experience, which includes public interaction.
• 1 year of patient access experience.

• Data entry, medical terminology and insurance experience.
• Medical setting experience. 

• 2 years general office experience with public interaction.
• 3 years patient access experience.

• Courses in keyboarding and office practices.
• Courses in medical terminology.
• Upon hire: Epic Credentialing
• Data entry, medical terminology and insurance experience.
• Medical setting experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.  We take care of you, so you can focus on delivering our mission of providing safe, compassionate care.