Club Host - MGM Springfield

The SHOW comes alive at MGM Resorts International.

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The Club Host will provide superior guest service to existing and potential guests at property night clubs and entertainment venues while generating revenue through effective networking and relationship building. All duties and responsibilities are to be performed in accordance with departmental and MGM Resorts International policies, procedures, and practices.

STARTING PAY: $18.30

THE DAY-TO-DAY:

• Welcome guests, check identification, and assist with the smooth and efficient operation of the front door.
• Greet guests in a positive, friendly manner, and exemplify MGM SHOW standards.
• Actively market venue, which includes participating in marketing requirements and outings.
• Control the flow of guests coming into the restaurant, bar, and lounge. Answer telephone and direct calls where necessary.
• Enforce minimum age requirements and standards of fashionable and acceptable appearance of the guests entering the lounge.
• Responsible for identifying and directing VIP guests as indicated by management and VIP representatives.
• Maintain constant awareness of safety and accident prevention and immediately notify the supervisor if an accident occurs.
• Inform Supervisors of any irregularities existing, guest complaints or other disputes which cannot be readily resolved.
• Set stanchions appropriately nightly and for special events held within the Lounge.
• Perform all opening and closing duties, based on shift assignment.
• Communicate with management and service team to fulfill and address any issues or needs requested by guests or other employees.
• Assist food servers, bartenders, cocktails, bussers, and food runners as it relates to guest contact and table information.

 THE IDEAL CANDIDATE:

• Ability to work as a part of a team in a high-stress and high-volume environment
• Ability to work in and adapt to a dynamic and frequently changing environment
• Ability to adhere to and execute established department policies and procedures
• Extensive knowledge of spirits, wine, and food Effective listening skills Possess strong judgement skills.
• Ability to work under pressure while being able to pay attention to details
• Basic math skills Basic computer and reservation software skills.
• Excellent customer service skills.
• Ability to maintain professional, neat, and well-groomed appearance, adhering to department and company standards.
• Possess intrapersonal skills to deal effectively with all business contacts
• Must be able to communicate effectively in English, both oral and written forms
• At least 18 years of age

PERKS & BENEFITS:

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift

Are you ready to JOIN THE SHOW? Apply today!