Product Lead, Payments

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the role

Rippling’s financial platform is the engine behind products that move billions of dollars and pay millions of workers each week. As part of that, our payments risk capabilities play a crucial role in creating a seamless onboarding experience, preventing fraud and bad actors, and ensuring safe, effective money movement. We are looking for a Product Manager to lead the development and scaling of financial integrity in Rippling payments. You'll collaborate with engineers, analysts, and operators to strategically design onboarding flows, craft ML-driven and automated transaction monitoring and underwriting solutions, and build internal tools. Additionally, you'll partner with legal, go-to-market, and finance teams to drive and refine a comprehensive system that vets customers, enhances fraud-detection, and generally reduces our payments risk while delivering a first-class product experience.

What role do Product Managers play at Rippling? The product team owns Rippling’s product direction, defining what to build in order to solve customer problems in a way that allows them to succeed. We do this by intimately understanding the market, our customers, and the perspectives of our key stakeholders and synthesizing that into a product that is effective, efficient, and easy to use.

What you will do

• Lead the technical roadmap for payments risk and compliance protocols, working directly with dedicated engineering teams
• Design and implement adaptable onboarding requirements that accommodate Rippling’s wide array of products
• Build and maintain internal tools that empower risk and compliance operations teams to efficiently evaluate customers and transactions.
• Enable ML-driven and data-focused capabilities for fraud detection and prevention
• Oversee vendor integrations for transaction monitoring, sanctions screening, case management and other financial integrity tools
• Manage the technical aspects of automated underwriting, customer risk scoring, KYC processes, and AML procedures
• Build technology that streamlines customer onboarding while preventing fraudulent or non-compliant activity
• Work closely with multiple product teams across Rippling, diving into the details to ensure every application leverages the risk and compliance platform effectively
• Work cross-functionally across product, engineering, operations, finance, and more

What you will need

• 8+ years of product management and/or founding experience
• 3+ years of experience working in one of payments, risk/compliance, or platform capabilities at a fintech
• Self-starter with a bias towards action and ability to thrive in a fast-paced environment
• Willingness to work on multiple products and features at once, across teams
• Thrives in understanding complexity and transforming it into simple user experiences
• Deep technical, analytical, and problem solving skills
• Exceptional interpersonal communication & organizational skills