Retail Service Representative - Lubbock SW

First United Bank is accepting applications for a Full Time Retail Service Representative in our Lubbock SW Banking Center.

Essential Job Duties and Responsibilities:

• Prioritize client needs and provides exceptional customer service
• Open or close appropriate retail accounts and IRA's, and maintain all associated records
• Rent safe deposit boxes to customers; permit customers access to boxes with maximum protection and maintain records of safe deposit boxes and renters  
• Update customer records as needed
• Handle check orders
• Communicate professionally with all clients and colleagues
• Uphold understanding of all banking products and services, along with company systems and procedures
• Participate in job specific training, various bank training programs, and complies with BSA, AML and all bank policies and procedures as required
• Other duties as assigned

Minimum Qualifications: 

• A self-starting team player with High school diploma or GED
• Strong written and oral communication skills are necessary
• Ability to maintain high level of confidentiality is required
• Computer proficiency and familiarity with Microsoft programs
• Must be comfortable working in a fast-paced environment with handling frequent interruptions and little to no supervision
• Courteous, professional demeanor along with ability to handle multi-tasks is essential
• Commitment to providing exceptional customer service is required 
• Banking experience preferred
• Knowledge in bank regulations, policies and procedures preferred
• Must be able to work flexible hours and/or extended hours as business requires

First United Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.