APP Team Manager-Orthopedics

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The Advanced Practice Provider (APP) Team Manager functions as a clinical leader and clinical team member delivering care to a panel of patients for whom they have responsibility for the planning, implementation, coordination, and evaluation of care related outcomes. As a clinical leader, the APP Team Manager is responsible for the management and oversight for the clinical practice of the inter-professional team who are integral to the care of patients at the site. The position works in partnership with the patient care team and other practice leaders to ensure effective delivery of care and actively supports the achievement of patient, departmental, and organizational goals. 

Job Duties:

Administration:

• Manages, supports and is accountable for the day-to-day operations and quality of output from front-line APP team

• Plans, coordinates, and conducts regularly scheduled APP group meetings and professional development opportunities.

• Acts as a liaison between APPs and departmental leadership and medical directors, facilitating communication and ensuring alignment with goals.

• Assists with recruitment, serving as the primary hiring manager

• Collaborates with Human Resources to monitor and evaluate turnover and recruiting issues.

• Plans, implements, and supervises administrative and operational activities for a section/department of APPs as it relates to productivities and regulatory compliance.

• Performs annual performance reviews for department/team APPs

• Performs FPPE/OPPE

• Ensures compliance with appropriate regulatory requirements specific to the practice areas managed.

• Constructs, implements, and evaluates APP onboarding within their designated teams.

• Conducts disciplinary performance reviews and action planning.

• Plans or delegates staff scheduling including on-call and/or PTO. Formulate scheduling guidelines.

• Assists in developing policies and procedures pertaining to APP professional practice and development.

Leadership

• Complies with, role models, and enforces the behavioral standards for service excellence.

• Monitors the overall execution of service excellence tactics; modifies as necessary to achieve goals/outcomes.

• In collaboration with the Director of APPs, Medical Directors, other leaders, establishes a strategic and operational plan to ensure adequate and appropriate APP staffing, facilities, and space

• Provides leadership, direction, administrative support, coaching, and feedback to the APP staff within their group.

• Facilitates and emulates the role of the APP in solutions to and resolution of issues related to patient care delivery and to collaboration with all members of the health care team including medical staff, ancillary staff, interdisciplinary staff, patients, and their families.

• Maintains open lines of communication between APP group, Medical Directors, APP leadership, and Service Line Leadership in order to be an agent for positive change.

• Aligns team goals with Health System initiatives

• Demonstrates accountability for own professional practice and improvement efforts

• Ensures leadership succession planning is in place

• Creates an environment which is blame free, where a spirit of appreciative inquiry flourishes and thinking outside the box and taking risks is a system property

• Works collaboratively with the Medical Director, Advanced Practice Director, and other members of the healthcare team to meet the needs of the unit and team as a whole.

• Advocates for APPs to practice at the extent of their training and licensure; identifies and partners to remove barriers to APP practice

• Acts as an advocate for patients, families, coworkers, and the APP profession

• Maintains board certification, state licensure, and continuing education as outlined by hospital, state, and federal policy

• Serve as an expert resource for APP licensure, credentialing, privileging, scope of practice, and regulatory compliance within their service area/s

Clinical

• Provides direct patient care in sp