HR Operations Manager

Job Title: HR Operations Manager
Location: Boulder (3 Days/week in office)
Reports To: Director of Human ResourcesAbout the RoleWe’re looking for a detail-oriented and tech-savvy HR Operations Manager to own and streamline our HR processes, data, and tools. In this role, you’ll manage core HR systems (primarily UKG Pro), lead process improvements, and ensure the integrity of employee data across the employee lifecycle. You’ll play a critical role in operationalizing HR programs, generating accurate documentation, and supporting compensation, onboarding, and reporting functions with precision and confidentiality.What You’ll DoHR Systems & Data Management

• Serve as the subject matter expert and primary administrator for UKG Pro (including Core HR, WFM, and Benefits Administration modules).
• Maintain and audit employee records and organizational structure in UKG to ensure data accuracy and compliance.
• Partner with HR and IT to troubleshoot system issues, optimize workflows, and evaluate new features or modules.
• Generate reports and dashboards to support HR metrics, audits, and leadership requests.

Process Improvement & Documentation

• Drive improvements in HR workflows by identifying bottlenecks, proposing automation, and documenting procedures.
• Create and maintain HR process documentation and operating playbooks for scalable, repeatable practices.
• Generate compensation letters, promotion memos, and other formal HR documentation with a high degree of accuracy and discretion.

Compensation & Compliance Support

• Support annual compensation processes through data pulls, audit checks, and coordination with HR leadership.
• Maintain job architecture and pay range data in UKG and Payscale.
• Support internal equity reviews, benchmarking analysis, and offer package preparation.
• Ensure compliance with HR data practices, including record retention and audit readiness.

Operational Support

• Assist with onboarding logistics and data entry for new hires, terminations, and organizational changes.
• Partner cross-functionally with Payroll, Finance, and IT to ensure smooth data flow and accurate reporting.
• Back up benefits reconciliation and open enrollment file feeds in collaboration with our broker and HR Generalist.

What You’ll Bring

• 5+ years of experience in HR operations or systems administration, with at least 2 years hands-on experience as an HRIS admin.
• Experience working with UKG Pro.
• Strong understanding of employee lifecycle transactions and the impact of system configuration on data integrity and reporting.
• Exceptional attention to detail and the ability to manage confidential data with professionalism.
• Strong Excel skills (pivot tables, VLOOKUP/XLOOKUP, etc..) and comfort working across data platforms.
• Solid understanding of HR compliance practices and standard HR workflows.

Nice to Have

• Experience using Payscale for compensation benchmarking and pay structure management.
• Exposure to data governance, integration projects, or reporting toolsets.
• Knowledge of benefits administration and payroll interfaces.

Mindset That Thrives Here

• You approach challenges with curiosity and a willingness to learn.
• You’re proactive and take ownership, even when the task is new or undefined.
• You value progress over perfection and know when to ask questions and when to run with it.