Change Enablement, Senior Analyst

Company

Cox Automotive - USA

Job Family Group

Business Operations

Job Profile

Change Enablement Sr Analyst

Management Level

Individual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

No

Work Shift

Day

Compensation

Compensation includes a base salary of $87,200.00 - $130,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Cox Automotive is hiring a Change Enablement, Senior Analyst.

The Change Enablement, Senior Specialist is responsible for developing, delivering and measuring change management strategies and plans that maximize employee adoption and minimize resistance for various initiatives and projects across multiple functions. This critical position will work with senior leaders and stakeholders across many parts of the business to drive operational readiness and change management activities. Working within a matrix structure that supports the ability to interact with a diverse team is essential to the success of this position. The role will report to the Senior Manager of Change Enablement within the Finance Continuous Process Improvement team, supporting finance and accounting functions across people, process and technology changes.

JOB RESPONSIBILITIES:

• Develop change management plans, apply a structured methodology and lead change management activities to support the adoption of the changes required by a project or initiative.

• Partner and collaborate with business owners, project managers and key stakeholders to develop and execute change management plans.

• Work with project teams to integrate change management activities into overall project plans.

• Create actionable deliverables to facilitate change levers, including a communications plan, training plan, sponsor roadmap, coaching plan, resistance management plan and sustainability plan.

• Conducts project impact analyses, assessing readiness for change and identifying key stakeholders.

• Identify resistance and change management performance gaps and develop/ implement corrective mitigation plans in a timely manner.

• Define, measure and monitor success metrics for change progress, outcomes and sustainability, including adoption, utilization, proficiency, benefits realization and performance.

• Responsible for coaching leaders on change management, change coaching for their employees and resistance management.

• Manage the design, development and delivery of communications, including ad hoc messages, talking points, FAQs, scripts, blogs, one-pagers, SharePoint sites, presentations and announcements.

• Prepare confidential and sensitive information for use by management; draft/prepare reports, correspondence and presentations.

• Design message strategies and deliver strategic and tactical communications.

• Provide input, document requirements and support the design and delivery of training programs.

• Collaborate with team members to support the creation of effective training materials, such as presentations, quick reference sheets, user manuals, workflow charts, etc. required for project delivery.

• Stay abreast of change management topic areas, practices and tools

• Lead or support other projects or initiatives as necessary

• Perform other duties as required, including town hall management, engagement events and ad-hoc communications support needed on behalf of the business.

COMPETENCIES:

• Strong knowledge of change management principles, methodologies and tools.

• Strong writing, editing and proofreading skills.

• Strong presentation and facilitation skills to key stakeholders to advocate change.

• Strategic “big picture” and process thinking with strong intellectual curiosity.

• Excellent analytical, interpersonal and problem-solving skills.

• Creative and strategic thinker with good judgment and can work in changing environments.

• Self-starter with the ability to independently develop ideas for new projects and drive results.

• Proven ability to produce high-quality deliverables and manage change management outcomes for small to mid-size projects

• Ability to lead multiple change management workstreams and be accounta