Quality Manager (Warehouse & Distribution)
NestléAbout the role
At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.
At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.
Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.
The Quality Manager leads quality and compliance across multiple distribution centers, warehouses, co-manufacturing partners, and 3PL operations, including facilities in Nashville and New York. This role ensures adherence to quality standards, SOPs, cGMPs, and regulatory requirements while overseeing the quality of raw materials, semi-finished goods, and finished products throughout the supply chain.
As the quality leader for the distribution network, this position drives continuous improvement, manages quality systems and compliance activities, and provides leadership to the Quality Assurance team, including supervisors and inspectors. The successful candidate will build strong cross-functional partnerships and foster a culture of quality, compliance, and operational excellence across all sites.
- Develops team members through ongoing feedback, coaching, counseling, and support.
- Ensures all new and existing associates are trained and remain compliant with current Good Manufacturing Practices (cGMPs) and 21 CFR Part 111 requirements.
- Maintains compliance with FDA regulations and other applicable industry standards.
- Supports and participates in audit preparation and inspections conducted by regulatory and certifying agencies (e.g., FDA, USP). Assists in developing and executing corrective action plans in a timely manner.
- Leads, anticipates, assesses, and manages current and future compliance requirements within Warehouse and Distribution operations.
- Ensures the accurate and timely completion of activities related to packaging materials, bulk and finished goods release, and the maintenance of cGMP and SOP documentation.
- Leads and supports investigations utilizing Root Cause Analysis (RCA) and effective Corrective and Preventive Action (CAPA) methodologies.
- Evaluates data using statistical tools and leads or supports Product Change Control activities.
- Collaborates cross-functionally to implement production changes, system updates, and documentation revisions efficiently and effectively.
- Administers and continuously improves Quality Management Systems (QMS), including Deviations, Non-Conformances, CAPAs, and Change Controls.Analyzes, prepares, and presents quality performance data and trends to leadership.
- Facilitates Material Review activities for nonconforming materials, including disposition determination and appropriate documentation.
- Builds and maintains strong cross-functional and global partnerships to support business objectives and customer needs.
- Leads and administers all site mock recall activities, serving as the subject matter expert for recall readiness, retrieval, and recall processes.
- Demonstrates leadership through effective communication, strong work habits, and proficiency in a broad range of quality and operational processes, including safety, troubleshooting, problem-solving, decision-making
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