Facility Services Associate

Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership

Schedule: Monday–Friday | 7:00 AM – 4:00 PM

Keep the Workplace Running Seamlessly

If you’re hands-on, proactive, and take pride in maintaining a safe and fully functional workplace, this role is for you. As a Facility Services Associate, you are responsible for ensuring daily operations run smoothly—from facility checks and maintenance to vendor coordination and emergency response.

Why This Role Matters

This role is critical to maintaining a safe, efficient, and fully operational workplace. Your ability to anticipate issues, respond quickly, and keep systems running ensures minimal disruption and a consistently high standard of workplace experience.

What You’ll Do

Daily Operations & Facility Oversight

• Open and inspect all floors daily, ensuring all areas are operational and in order
• Complete and submit daily facilities checklists, including pantry and equipment checks
• Take immediate action on any issues—resolving internally or escalating to vendors

Maintenance & Repairs

• Perform light maintenance tasks, including:
  • Electrical (bulbs, outlets, switches)
  • Plumbing (filters, toilets, faucets, dispensers)
  • Locksmith support (door access, minor repairs, key coordination)
• Install and remove furniture, whiteboard films, and wall-mounted TVs as needed

Building Systems & Equipment Management

• Monitor and maintain CCTV systems (daily checks and weekly recording reviews)
• Adjust temperature via BMS and coordinate with engineering/vendors for unresolved issues
• Support preventive maintenance of critical systems, including HVAC, generators, UPS, and fire suppression systems
• Conduct engineering rounds and document required readings when needed

Vendor & Project Coordination

• Coordinate and supervise vendors onsite to ensure quality and compliance
• Obtain pricing and support execution of repairs, maintenance, and facility projects
• Partner with Facilities leadership on small to large-scale initiatives

Workplace & Support Services

• Oversee daytime cleaning crew and ensure service standards are met
• Provide mailroom and general operational support as needed
• Maintain compliance with building policies (COI, access, regulations)

Safety & Emergency Response

• Serve as Fire Guard when required
• Perform monthly fire extinguisher inspections
• Act as a key contact for emergency situations, including 24/7 response when needed
• Coordinate with monitoring systems and respond onsite when critical alerts arise

What You Bring

• Strong communication and interpersonal skills
• Ability to work independently and collaboratively
• Hands-on experience with basic maintenance and facilities operations
• Proactive mindset with strong problem-solving ability
• Comfortable working in a fast-paced, operational environment

Qualifications

• High school diploma or equivalent required
• Prior experience in facilities, maintenance, or building operations preferred
• Familiarity with building systems (HVAC, electrical, plumbing) is a plus
• Ability to manage vendors and multiple tasks simultaneously

Physical Requirements

• Ability to lift, carry, or move items up to 40–60 lbs.
• Ability to stand, walk, bend, and perform physical tasks throughout the day

Compensation: 
The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.

Use of Artificial Intelligence (AI):
No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.

Vacancy Status:
This posting is for an existing vacancy.

Pay Range$23.50—$25.25 USD

WHAT WE OFFER

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what