VP, Cloud Infrastructure & Operations

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

Position Summary

The Vice President, Cloud Infrastructure and Operations leads the global enablement, management, and optimization of cloud platform services, including cloud operations, engineering, and site reliability engineering (SRE). This executive is accountable for the strategic direction, operational excellence, security, and financial stewardship of cloud infrastructure across multiple brands and regions. The VP develops, manages, and mentors a diverse cloud team, driving innovation and transformation to support business growth, continuity, and the enablement of AI and data-driven platforms.

Key Responsibilities

Strategic Leadership & Vision

• Set and execute the vision and strategy for cloud infrastructure and operations, aligning with business objectives and future growth.
• Serve as a senior-level point of contact for enterprise customers and internal stakeholders.
• Develop and execute a forward-looking strategy for cloud infrastructure that enables and accelerates AI, machine learning, and advanced analytics initiatives.
• Ensure the cloud environment supports scalable, secure, and high-performance data platforms and applications.

Cloud Operations & Engineering

• Lead hands-on management of cloud and on-premise data center operations, ensuring high availability, fault tolerance, and disaster recovery across Azure, AWS, and GCP.
• Oversee cloud security architecture, innovation, and transformation. Establish architectural standards, policies, and governance capabilities.
• Champion the adoption of modern cloud methodologies such as Infrastructure as Code (IaC), CI/CD, containerization (Kubernetes, Docker), serverless architectures, and automation frameworks.

AI, Data Platforms, and Modern Methods & Tools

• Oversee the design, deployment, and optimization of cloud-native data platforms, including support for big data, real-time analytics, and AI workloads.
• Collaborate with data science, analytics, and engineering teams to ensure infrastructure meets evolving business and technical requirements.
• Evaluate and implement cutting-edge tools and technologies to drive operational efficiency, reliability, and innovation.
• Promote a culture of experimentation and continuous improvement, leveraging modern DevOps and MLOps practices.

FinOps Responsibility

• Lead the development and execution of FinOps practices to optimize cloud spending and drive cost efficiency across all cloud platforms.
• Implement cloud usage monitoring, cost allocation, and budgeting strategies to ensure financial accountability and transparency.
• Analyze cloud usage patterns, identify opportunities for savings, and recommend architectural or operational changes to reduce costs.
• Partner with finance, procurement, and engineering teams to establish and enforce cloud cost management policies, reporting, and governance.
• Deliver regular reports and insights on cloud spend, trends, and optimization initiatives to executive leadership.

Service Management & Incident Response

• Design and deliver integrated service management reports.
• Provide support for ITIL tools (ServiceNow/JIRA) and bridge support between Cloud Engineering, Cybersecurity, and cloud service consumers.
• Receive and record incident information, resolve or triage issues, and manage critical incident and change management processes.

Compliance & Risk

• Oversee SOX, PCI, and internal audit compliance.
• Ensure privacy standards and regulatory requirements a