Project coordinator

Fulcrum is looking for a Project coordinator to join our projects !

About Fulcrum: We’re a team of tech-savvy, creative & passionate IT professionals. We’ve created a vibrant and performance-driven culture for ourselves where everyone is free to think & act outside the box. There are literally no limits to what you can do here, as long as we WOW our clients and OVER deliver what we promise.

We offer:
— Flexible schedule & opportunity to work remotely;
— Safe spot in Kyiv / Lviv region or every employee has an Home office reimbursement budget of 200$ per personal;
— Opportunity to boost your professional & personal growth;
— Every employee has an education budget of 500$ per personal year;
— Regular team gathering activities;
— Friendly & open team who have fun creating cool projects together;
— Professional English courses;
— Medical insurance full coverage;
— Opportunity to be an interviewer, mentor, or take part in the pre-sale process and get bonuses.

How we operate:
— We promise dramatic professional growth & interesting work;
— Bring ideas that will change how Fulcrum operates, and you will receive our gratitude and rewards;
— Your opinion matters. Fulcrum is not a typical ’bureaucratic company, and our employees are our core value;
— Your compensation grows with your responsibility zone;
— If something doesn’t go smoothly or can be simplified, just let us know — you are welcome to do so;
— You have a say in everything we do, starting from the roadmap, creating requirements, sprint planning, etc.;
— If you feel that everything above is about you, get in touch. We’re always glad to welcome stubborn, enthusiastic, and result-oriented buddies to our team.

Requirements

— Min 1 year of experience on Project Management position;
— Previous experience with sales (work on the upsales, communications, work with objections);
— Experience in outsource IT company;
— Understanding of software development lifecycle and Agile methodologies (Scrum in particular);
— Upper Intermediate+ English level at leas (Excellent written and verbal communication skills, including presentations);
— Experience with Jira, Confluence and any tools for product roadmaps;

Main responsibilities:
— Manage small design and development projects (reporting, budgeting, people management);
— Аnalyze existing client needs, concerns, and objectives. Transforming those into offerings with the business development team;
— Identify potential opportunity within the account;
— Identify and build relationships with major stack-holders;
— Doing upsells, prolonging agreements, account growing and farming;
— Negotiate with team and customer all the time about project changes/updates/challenges etc..;
— Мitigate and analyse potential risks in the cooperation;
— Communicate risks, blockers and challenges of the project in a coherent way and with minimum new gray hairs on the clients head;
— Calculate and increase NPS of our current pool of accounts;
— Coordinate with delivery team clients objections, roadmap on increasing NPS and upsells;

If you want to join us — don’t hesitate & send us your CV!

LET’S MOVE THE WORLD TOGETHER!