Senior Manager, Chief Engineer, NA
Vantage Data CentersAbout the role
About Vantage Data Centers
Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.
Site Operations Department
The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facility Engineers (CFEs) on each shift. This team is the face of Vantage to our customers and the first line of defense regarding the uptime of our campus as well as the performance of our customer installations.
Using a Critical Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department performs all preventative and corrective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure. This is a team that does most of the actual work versus calling upon vendors. As a result, we provide superior service that is faster and more cost effective.
Position Overview
This position will be based on-site in one of our data center campuses in Phoenix, AZ.
The Senior Manager, Critical Facilities will be responsible for the strategic oversight and operational excellence of multiple data center campuses or a large-scale Tier III facility. This role ensures the continuous, uninterrupted operation of all critical infrastructure and leads a team of managers, engineers, and technicians in delivering best-in-class service, reliability, and safety. The Senior Manager will report to the Director of Operations and collaborate closely with Engineering, Security, and IT teams to align facility operations with business goals. This position is ideal for a seasoned leader with deep technical expertise and a proven track record in managing mission-critical environments. We are looking for a Senior Manager, Critical Facilities | Strategic Operations Leader who can drive performance, lead cross-functional initiatives, and elevate the standards of operational reliability across our data center portfolio.
Essential Job Functions
Provide strategic leadership and oversight of critical facility operations across one or more data center campuses
Ensure 24/7/365 operational readiness and system reliability, with a focus on zero downtime
Lead and develop a team of Managers, Chief Engineers, and Supervisors, fostering a culture of accountability and continuous improvement
Oversee all aspects of preventive and corrective maintenance, commissioning, and emergency response planning
Collaborate with internal stakeholders to align facility operations with business continuity, compliance, and sustainability goals
Drive operational excellence through data analysis, performance metrics, and continuous improvement initiatives
Manage vendor relationships, contracts, and service level agreements to ensure quality and cost-effectiveness
Develop and manage operating and capital budgets, including forecasting, procurement, and cost control
Ensure compliance with all regulatory, environmental, and safety standards, including OSHA and EPA guidelines
Lead incident response and root cause analysis for critical events, ensuring timely resolution and documentation
Oversee the development and implementation of SOPs, MOPs, and EOPs across all sites
Represent facilities operations in executive-level meetings, audits, and strategic planning sessions
Perform additional duties as assigned by Management
Job Requirements
Minimum 12 years of experience in mission-critical facilities (electrical, mechanical, or HVAC), with at least 5 years in a leadership role
Proven experience managing large teams and complex operations across multiple sites or large-scale facilities
Deep understanding of Tier III/IV data center infrastructure, including UPS systems, generators, chillers, CRACs, BMS, and electrical distribution
Strong financial acumen with experience in budget development, capital planning, and cost management
Exceptional communication and l
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