Family First Health is seeking a Clinical Lead for a Full-Time position in our George Street Medical location. 

Family First Health is a federally qualified health center (FQHC) that is accessible and community minded.  We take a beyond healthy approach that goes outside the confines of the doctor’s office.  As an inclusive health care model, we put everyone first.  We want happy, healthy patients who can live better lives in better health.  We strive to build a healthy community by being accessible in the communities we serve.   Family First Health is proud to offer care to our patients in York, Adams, Lancaster, and Lebanon counties, providing compassionate and comprehensive health services to people seeking accessible and affordable quality care. 

At Family First Health, we improve lives in big ways and small ways.  From high quality health services and innovative partnerships to daily acts of compassion.  Family First Health Center makes a difference in the health and quality of life of the people and communities we serve by:

• providing quality, compassionate primary medical and dental care and social services to those who need it most;
• coordinating care and working with other providers to provide the full range of services our patients need;
• promoting and supporting healthy lifestyles;
• collaborating with others to improve access and break down the barriers of affordability, language and culture; and
• advocating for our patients and the medically underserved.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• The Clinical Lead works closely with the Practice Manager and/or Clinical Supervisor, assuming responsibility for:
  • Vaccine reconciliation and inventory
  • VFC Coordinator or back-up coordinator
  • Lab oversight
  • Clinical supply inventory
  • Medication counts
  • Performing chart audits and competency testing
  • Monitoring medical equipment to ensure it is in good working condition and meets regulatory standards for routine preventive maintenance
• The Clinical Lead performs all duties required of a Medical Assistant Level I and Level II, successfully maintaining competency in all areas of clinical care.
  • Accurately obtains and documents chief complaint for patient visit, all vital signs, medication requests, allergies, etc.
  • Prepares exam room and patient for specific type of visit
  • Collects specimens and uses appropriate equipment and protocols for specimen collection, processing, handling, and storage.  Ensures all specimens are tracked/logged prior to transportation to lab.
  • Performs all orders/instructions as recorded and instructed by the provider/standing order
  • Clearly and accurately documents all aspects of patient care in the electronic health record
  • Accurately prepares and administers medications, injections, and immunizations as per standing order and/or provider order.  Demonstrates proper handling, storage, and record-keeping of vaccines.
  • Provides patient educational materials and ensures patient understanding of illness and/or treatment plan as directed by the provider.
  • Completes pre-visit chart prep for each patient daily as according to established guidelines.  Participates in daily huddles with the provider and multidisciplinary care team.
  • Efficiently manages daily patient flow to handle fluctuating patient volumes, demands, and delays. 
  • Prioritizes tasks and activities that are delegated by the provider and care team, including, but not limited to, inbox management in the electronic health record
  • Completes referral needs for patients, including scheduling and arranging appointments and prior authorization
  • Reviews labs, x-rays, test results, and clinical documents and follows up with provider on urgent results 
  • Effectively presents clinical information to the care team
  • Maintains proper medical supply inventory in all pati