Overall Summary:

Medical Assistants III provide patient care under the orders and guidance of clinicians in accordance with Bay Area Community Health (BACH) clinic protocols and policies. Medical Assistant III, under Clinic Operations Management supervision, will perform various assignment within their scope of practice to support comprehensive quality medical care. Medical Assistants will be providing support in various clinic departments within BACH that include, but not limited to, Primary Care, Pediatrics, OB/GYN, Optometry, and Podiatry.

Essential Responsibilities:

• Perform all duties for MA I and II, plus:
• Report daily productivity and utilization
• Monitor patient flow throughout the day including wait times, inform clinic management of any urgent issues (e.g. patient, staffing and facility issues).
• Cover breaks and lunches throughout the day
• Support MAs when there is staff shortage, where needed
• Provide training for externs, new hires and MA I, II; present short clinical topics at huddles or training classes. 
• Sign off individual skills on MA Competency checklists
• Monitor MA attendance and performance and provide feedback to clinic supervisor or manager.
• Train new hires and externship students
• Coordinate with clinic management in preparation for audits and lead in completing all required Corrective Actions
• Assist with office/medical supplies and inventory management
• Act as Super user and trainer for electronic health records
• Coordinate assignments with Care Teams
• Serve as backup to Clinic supervisor, when needed
• Able to correct new hire/extern clinical techniques
• Work flexible schedules including evenings, weekends, and overtime, as necessary and work at any other BACH clinics, as assigned
• Other duties as assigned

Secondary Responsibilities:

• Attend workshops, training, and meetings as needed, and as requested.
• Perform other duties as assigned by supervisor.

Qualifications:

• High School Diploma or equivalent
• Certification of completion in Medical Assistant
• CPR

Preferred Education, Experience, and Training:

• 2 – 4 years healthcare work experience
• Proficient in Microsoft Office Suites
• Bilingual preferred

Physical Demands:

This position requires:

• Sitting, walking, and standing associated with a normal medical, clinical and administrative office environment, with some bending, reaching, stretching, and lifting up to 25 pounds.
• Manual dexterity for tasks involving standard office equipment and computer keyboard, including repetitive movements, such as typing.
• Traveling to work sites, including