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Manager, Solutions Consulting – HME & Healthcare Technology
ResMedUS Brightree (Remote Workforce), United States, United StatesRemotefull_timeVerifiedPosted 8 Jul 2026
💰 $140,000/yr($112,000/yr – $140,000/yr)
About the role
Job Summary
The Manager, Solutions Consultant is responsible for leading a team of high-performing solution consultants while actively supporting the sales organization by delivering compelling, value-driven product demonstrations and technical expertise.
This role bridges sales, product, and client success, ensuring that prospects and customers clearly understand how Brightree solutions drive measurable outcomes - reducing manual work, improving patient engagement, and accelerating revenue cycles.
Additionally, this leader will evolve the organization from a traditional demo-driven approach to a more consultative, solution-focused engagement model that improves customer experience and increases win rates.
Let's talk about Responsibilities
Team Leadership & Development
- Lead, coach, and develop a team of Solutions Consultants supporting Brightree’s portfolio (e.g., Mobile Delivery, IDA, eForms, Patient Hub, eFax, Advanced Analytics, etc.)
- Establish performance expectations, KPIs, and continuous improvement plans
- Conduct regular deal reviews, call coaching, and structured demo feedback sessions
- Build playbooks and standardize modern demo strategies across the team
- Coach teams on discovery-led, consultative demo approaches vs. traditional “show and tell”
- Partner with Sales Leadership to align on pipeline priorities and resource allocation
Pre-Sales Strategy & Execution
- Partner with Account Executives to develop winning strategies for complex opportunities
- Lead and support discovery conversations to uncover operational inefficiencies, workflows, and business drivers within HME/DME and Pharmacy Infusion organizations
- Translate client challenges into tailored Brightree solutions with clear ROI and measurable outcomes
- Deliver high-impact, outcome-focused product demonstrations tied directly to customer pain points
- Support RFP/RFI responses and technical validations
- Elevate the sales cycle from “demo-driven” to solution-based storytelling and value realization
Solution Expertise & Messaging
- Serve as a subject matter expert across Brightree’s solution suite
- Ensure all messaging is accurate, compliant, and aligned with real-world workflows and product capabilities
- Communicate differentiated value vs. competitors
- Position automation-first workflows that eliminate redundancy and improve scalability
- Guide the team to present solutions aligned to customer roles (executive, operational, billing, clinical stakeholders)
Cross-Functional Collaboration
- Partner with Product Management to relay market feedback and influence roadmap priorities
- Align with Implementation and Client Success teams to ensure smooth post-sale transitions
- Collaborate with Marketing on demo assets, competitive positioning, and event strategy
- Support industry events, conferences (e.g., Medtrade, VGM, NHIA), and webinars
- Partner on product launches and enablement efforts across the organization
Operational Excellence
- Track and report on team performance metrics (win rates, demo conversion, deal velocity)
- Maintain consistent CRM hygiene and documentation
- Optimize demo environments, scenarios, and use cases for different buyer personas
- Evaluate and modernize demo tools and platforms (e.g., interactive demos, guided walkthroughs)
- Identify opportunities to scale the function through tools, automation, and improved processes
Let's talk about Responsibilities
Required Qualifications
- 7+ years of experience in pre-sales, solutions consulting, or healthcare technology
- 2+ years of experience leading, coaching, or mentoring a team
- Strong understanding of consultative selling and value-based demonstration methodologies
- Deep knowledge of HME/DME workflows, revenue cycle, and compliance requirements
- Proven ability to support complex, multi-stakeholder sales cycles
- Strong communication skills with the ability to influence both executives and operational users
- Experience translating technical capabilities into business outcomes and ROI
Preferred Qualifications
- Experience with Brightree or similar platforms (e.g., HME software, EMR, RCM solutions)
- Background in workflow automation, document management, or patient engagement technologies
- Experience building scalable demo frameworks and sales playbooks
- Familiarity with competitive landscape and healthcare technology trends
- Experien
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