Senior IT Telecom Analyst

Important Application Submission Information

In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Saturday, February 21, 2026

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Job Summary:

This position is responsible for the design, implementation, testing and documentation of complex data and carrier network solutions in environments involving the Controls and SCADA networks. This position requires a thorough understanding of TCP/IP, routing, switching, and a general understanding of VOIP, wireless, firewall technologies, Silent Defense and Splunk. Must also already be well versed in NERC-CIP requirements.  Network automation with programming and scripting are additional skills that are highly valued. The successful candidate will be a self-starter who exceeds with little supervision and works with small teams using Agile engineering principles.

Responsibilities:

• Creation of network infrastructure designs, configurations, standards and documentation to effectively deliver network solutions in the controls/NERC-CIP areas of the company

• Define and document technical requirements for new capabilities, work with key suppliers to solution, build and certify ensuring compliance with all functional, operational and business objectives. Develop proposals and communicate outcomes that address business value/risk and gain partner approval

• Collaborate closely with peer IT organizations helping to influence, guide and direct technical outcomes; ensuring mutual strategy alignment

• Maintain accurate diagrams and configurations for all network devices.

• Prepare engineering job packages consisting of detailed parts / equipment lists, and appropriate documentation (drawings, network diagrams, configurations, etc.).

• Ensure cost effective design of systems with the ultimate goal of meeting business needs and providing reliable and efficient service to the customer.

• Prepare and submit cost estimates for planned installations where required.

• Collaborate across the IT organization to provide end-to-end solutions.

• Procure, turn-up, and troubleshoot both private and public WAN circuits

• Troubleshoot complexing routing designs, LAN switching environments, and firewall policy.

• Analysis of QoS policies for various applications and VOIP.

• Work in an Agile engineering environment on team-based projects and assignments.

• Serve as the SME for ITOT operating issues and questions Working Conditions

Basic/Required Qualifications:

• Associates degree

• Minimum 5 years related work experience

• In lieu of Associates degree(s) AND 5 year(s) related work experience listed above, High School/GED AND 7 year(s) related work experience

Desired Qualifications:

• Bachelor degree

• Minimum 10 years related work experience

• Experience with network capacity planning, network security principles and general network management best practices.

• Previous experience with the Duke Energy NERC-CIP ITOT program and the standards, designs, and implementation practices involved.

• Understanding of communication technology and fundamentals.

• Ability to work well within a team; good interpersonal relational skills

• Effective verbal & written communication

• Experience in coordination with multiple groups, companies, and people simultaneously

• Demonstrated ability to work productively with little direct supervision.

• Demonstrated organizational and time management skills

• Ability to effectively prioritize multiple tasks

• Ability to be NERC-CIP certified and maintain the NERC-CIP access over time.

• Willingness and ability to learn new skills

• Adherence to Change Management practices

• Strong interpersonal skills to support successful performance in a team environment

• Cisco Certifications: CCNA, CCDA, CCNP, CCDP

• Agile Certification: Kanban Management Professional, Scrum Master

Experience with the following network hardware/software solutions:

• Cisco routers, switches, wireless co