Post Close Recording Operations Associate

About Figure

Figure is transforming the trillion dollar financial services industry using blockchain technology. 

In five short years, Figure has unveiled a series of fintech firsts using the Provenance blockchain for loan origination, equity management, private fund services, banking and payments sectors - bringing speed, efficiency and savings to both consumers and institutions. Today, Figure is one of less than a thousand companies considered a unicorn, globally.

Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. The team is composed of driven, innovative, collaborative, and curious people who love architecting ground-breaking technologies. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. 

Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the FinTech space!

Forbes America’s Best Startup Employers

Forbes Top 50 Blockchain Companies

Figure Series D Announcement

About the Role

Figure is looking for an experienced Loan Processor, Post Closing mortgage professional to join our Operations team. In this role you will own the mortgage post closing process from beginning to end and work cross functionally internally and externally representing Figure in any due diligence requests. The post-closing specialist will manage all investor inquiries related to the delivery and purchase of mortgage loan files, which includes collateral file setup, original note safekeeping, managing of recorded deed of trust / note, managing/shipping of final title policies, delivery of loan files for investor purchase, clearing investor conditions and managing of post purchase trailing documents.

Join this innovative team and make a big impact!

What You’ll Do

• Partner with customer operations and processing to ensure a smooth post close mortgage process
• Provide exceptional customer service to both internal and external customers
• Be process focused and continuously look for opportunities for improvements and efficiencies
• Work independently to prioritize work based on team needs and volume
• Monitor closing packages and/or check credit packages into proprietary system that were received for shipping
• Register loans with MERS/DART within required turn times and transfer as appropriate on service release loans
• Cure exceptions by contacting Settlement agents, Borrowers, and other third party vendors
• Obtain and submit supporting documentation to clear any recording needs and errors
• Review original closing documents to ensure they were properly executed.
• Follow up on, review, request corrections on all trailing documents.
• Other Duties as assigned  

What We Look For

• 2+ years in residential mortgage lending including Loan Closing with Post Closing experience preferred
• Experience with County recording and settlement agent process is a plus.
• Ability to work and thrive in a fast-paced, startup environment with little direction and meet tight deadlines
• Proven ability to provide professional and concise communications with cross functionally and resolve any issues including suspense conditions within response deadlines
• Exceptional customer service skills to work with external customers and cross functionally
• Analytical skills and drive to look for process improvements and ways to digitize and automate processes
• Knowledge of HELOC loans, FNMA, FHLMC, and private investor products
• Understanding of Federal and State regulations including but not limited to HELOC and Conventional guidelines, RESPA, TILA, HOEPA, and QM.
• Knowledge of State and County recording requirements and needs

Benefits and Perks

• Competitive salary and growth opportunities 
• Company quarterly performance based bonus
• Equity stock options package
• Employer funded comprehensive health, vision, dental insurance and wellness program for employees and their dependents
• Employer funded life and disability insurance coverage
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Up to 12 weeks paid family leave