Site Reliability Engineer FedRAMP (Remote, Detroit)

Company Description

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace®️ to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences

Job Description

Site Reliability Engineering at Dynatrace focuses on the enablement of our engineering teams to autonomously operate their services. The focus is to embrace the NoOps thinking and assist with knowledge in areas such as delivery, automation, and remediation. If you have a passion for large-scale deployments in a highly dynamic environment and are interested in growing your skills around Site Reliability Engineering, then joining our team is the right next step!  

At Dynatrace, we have made it our mission to ensure that millions of people worldwide have an excellent user experience, made possible through a unique combination of observability, automation, and AI—all compacted into one cloud-based software intelligence platform to give our customers visibility and precise, AI-backed answers across their entire digital ecosystem.   

Your Team 

• Works in a dynamic, secure cloud environment with expertise in multiple IT disciplines and technologies 

• Maintains service infrastructure for high availability, performance, and optimal customer experience 

• Deploys and updates systems, services, and supporting infrastructure autonomously to streamline processes and increase efficiency 

• Focuses on security and compliance in a highly regulated environment 

• Implements fully automated processes to reduce manual work and increase productivity 

• Collaborates with motivated engineers from diverse backgrounds in software engineering, system engineering, and product management 

• Embraces a supportive work environment that encourages growth and work-life balance. 

Your Role 

• Develop and implement automation solutions to improve operational efficiency and reduce manual tasks 

• Plan and manage system capacity to optimize resource usage and cost efficiency 

• Coordinate and oversee the release and deployment of products, while continuously improving existing processes 

• Automate monitoring and alerting to improve efficiency, security, and reliability of cloud infrastructure 

• Investigate and resolve production incidents, and provide support to ensure customer success 

• Utilize the Dynatrace platform to monitor and optimize system performance and user experience. 

Qualifications

Required Qualifications

• U.S Citizenship required 
• Bachelors degree or relevant work experience

Preferred Qualification

• Proficient in at least one Hyperscaler (e.g., AWS, Azure, or GCP) 

• Eager to work on high scale, highly secure systems 

• Experience with scripting and/or programming languages such as Go, C, Shell, Python, or Java 

• Familiarity with Unix and Windows technologies, including DNS, SMTP, SSO, and Active Directory 

• Knowledgeable about SAML in the use of SSO applications 

• Enthusiastic and proactive attitude, ideally with experience working with Kubernetes  

• Experience working in highly regulated environments 

• This role can work remotely within the United States
  #LI-JM2
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Additional Information

• Additional Information

• DOE, annual salary $115K - $145K plus Health, Dental, Life, STD, LTD, 401k, PTO. Total compensation may vary depending on candidate experience, education and location.

• All your information will be kept confidential according to EEO guidelines.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by la