Facility Operations Center (FOC) Operator

As a Facility Operations Center Operator, you provide frontline monitoring and coordination for OCI’s critical facilities. This role is responsible for detecting issues early, executing response playbooks, and maintaining real-time situational awareness. In this role you are independently responsible for one or more data centers, leading performance analyses across key operational areas and proactively monitoring facility health to implement significant enhancements. Drives process improvements by partnering across functions and regions, leads on-the-ground teams in incident resolution, manages escalated technical issues, and utilizes advanced automation and monitoring tools to mitigate risks. Maintains an up-to-date knowledge base, executes incident management protocols, and conducts root cause analysis to improve operations. Oversees new region builds and expansions, serves as the main liaison for expansion projects, and provides oversight for installations, repairs, inventory, and logistics—directing component upgrades and infrastructure changes to optimize data center efficiency and stability.

Key Responsibilities 

• Monitor alarms, alerts, and telemetry from facility systems (power, cooling, BMS, life safety). 

• Triage events, execute response procedures, and escalate per defined protocols. 

• Coordinate with site operations, engineering, and vendors during incidents. 

• Maintain accurate logs, incident records, and shift handover documentation. 

• Support change management execution and validation activities. 

Ideal Candidate Profile 

• Experience in 24x7 operations, monitoring, or command-center environments. 

• Familiarity with critical facilities or industrial systems preferred. 

Skills and Competencies 

• Calm, methodical decision-making under pressure. 

• Strong communication and attention to detail. 

Why Oracle Cloud Infrastructure?  

• Global impact at scale: Contribute directly to how mission-critical OCI data centers operate across regions and continents, influencing infrastructure reliability, security, sustainability, and long-term capacity growth.  

• Technically rigorous environment: Work alongside experienced engineers, automation specialists, and compliance teams in a rapidly scaling hyperscale cloud infrastructure, where disciplined execution and technical depth matter.  

• Culture built on operational excellence: Join an organization that values safety, process rigor, clear accountability, and continuous improvement as foundational to protecting uptime and customer trust.  

• Long-term career development: Benefit from internal mobility, role-based technical training, and development opportunities designed for professionals building long-term careers in cloud infrastructure and facilities operations. 

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $87,000 to $178,100 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
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