Digital Project Manager

Job Description

The Marketing Project Manager role within the PMO will be responsible for managing multiple marketing projects throughout our lifecycle with quality and consistency.  Examples of the type of Marketing campaigns you will be working with include go-to-market launches, Analyst Relations, Events, Brand, and product awareness campaigns, etc.

Each project will require facilitating cross-functional communication and reporting on capacity, bandwidth, and other key performance metrics.   You will work to coordinate the efforts of various marketing functions including Creative, Product, Vertical, Operations, Analyst Relations, Public Relations, and Events to achieve the goal.

The team uses Workfront to manage projects and communication, experience utilizing Workfront in a system admin capacity is a plus.  The role may include working with back-end setup of layouts, users, forms, and templates; the preparation of views and reports that allow for visibility across the organization on deliverables.

Responsibilities:

• Work with members of Marketing, Product, Creative and Operations to manage campaign milestones and projects with creative or operations deliverables – on time and within budget.
  • Example: Managing a go-to-market campaign that consists of content pieces across web updates, press releases, emails and social.   Or a brand awareness campaign that will be include swag and events.
• Keep the teams focused toward achieving the defined goals. Identify scope creep and solve issues and blockers. Escalate when appropriate.  
  • Example: A project is scoped to require 10 hours of work, but the stakeholders’ revisions and additions adds additional hours and complexity.
• Utilize Workfront templates as a starting point and build milestones, tasks, and subtasks within an appropriate timeline.
• Schedule and Lead Internal Team status meetings and send follow up notes with action items accordingly.
• Comfortable working with change and ambiguity.
  • Example:  We kicked off this year with an entirely new process due to some reorganization amongst teams while continuing to keep projects moving forward. You must be comfortable to handle these situations.
• Perform other duties and projects as assigned.
• Develop and improve process and workflow while establishing standards and best practices for the Project Management Org (PMO). Example: There are established processes that need to be adjusted per specific project needs. We often develop unique workflows or processes to meet the changing needs of our business. You should understand and contribute.
• Workfront system admin experience a plus:
  • Provide Marketing leadership with accurate and timely metrics via with a centralized view of projects to support the marketing campaigns.
  • Support Workfront adoption, usage, and training.
  • Build layouts and views that work for the different licenses and use cases.
  • Stay up to date on quarterly releases and improvements from Workfront and how they may help us.

Requirements:

• Bachelor’s degree in business or related field.
• 3+ years’ experience in program & project management.
• Specific Skills & Abilities:
  • Self-motivated, detail oriented, and precision driven. Able to learn and apply new technologies.
  • Thrives in an ever-changing environment, often having to step into the “unknown” to solution new processes.
  • Demonstrates critical thinking skills with the ability to articulate shifting priorities efficiently and clearly with a Program or Project.
  • Ability to collaborate with multiple teams (Other PM’s, Creative, Product, Executives).
  • Consistent follow-up and ability to plan, and alert stakeholders to roadblocks or solutions. When issues arise, be prepared to concisely explain the challenge w/potential solution to stakeholders, teams and executives.
  • Anticipates and meets the needs of stakeholders (across all teams)
  • Ability to analyze data and feedback from multiple sources to understand trends and drive impactful changes.
  • Builds constructive relationships with team members both similar and different to self.
  • Strong interpersonal skills, including excellent written and oral communication skills.
  • Experience managing different stakeholders across an organization (Associates to C-level)
  • Confidence with sharing opinions/ recommendations teams, stakeholders, and executives. Ability to adapt communication style to various organizational levels from team members to executives.
  • Is an active listener and can translate that into healthy team building over time.
  • Experience defining, documenting, and deploying organizational processes.
  • Experience managing multiple simultaneous projects across diffe