Field Quality Supervisor II

About the Voith Group

The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of € 5.5 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.

Voith Hydro is hiring for:

Field Quality Supervisor II 
York, PA
 

 

Summary – This position is responsible for identifying, controlling, and eliminating quality issues. Essential duties and responsibilities include supporting all VHNA field sites with identifying, monitoring, controlling the business management systems, reporting non-conformities, and developing corrective actions for NCR.

Responsibilities –

• Maintains BMS Management System and documentation for field service quality at VHNA
• Assist with CAR investigations, perform root cause analysis, issue requests for corrective actions (internal & external) and track/follow-up on open items
• Supports the Supervisor, Field Service Quality on quality management systems, procedures, and process management topics
• Manages and reviews HySap notifications to ensure adherence to SOP’s and ensure timely completion of tasks.
• Manages notifications regarding the identification, procurement, and installation of project specific parts.
• Facilitates cross departmental coordination efforts to improve efficiency of installation and commissioning practices
• Reviews upcoming contracts to assist with scope of work summaries for ITP and check sheet creation.
• Creation and submittal of quality data books
• Assist in the creation and revision of SOP’s, Practices, and quality related training topics.
• Develops Safe Job Procedures for commissioning activities and other field service activities.
• Supports customer communication through coordination meetings & synchronization of ITP’s witness/hold points
• Manages coordination efforts to ensure all customer needs, expectations, and contractual requirements are adhered to
• Participates and conducts site audits
• Supports the Supplier Quality Team by performing facility inspections and audits
• Supports and drives cost of quality optimization projects.
• Tracks and presents KPI data to the field service and corporate management teams
• Provides training on field service and quality related processes to site management teams
• Supports site quality needs by replacing onsite QA representative as needed
• Supports site related quality tasks remotely