Assistant Director, Residence Life & Education

Classification Title:

Ast Dir,Unv Housing Res Life

Classification Minimum Requirements:

Master’s degree in appropriate area of specialization and two years of appropriate experience or a bachelor’s degree in appropriate areas of specialization and four years of experience.

Job Description:

Leadership of residential programs and student development 

• Provide oversight and direction for a comprehensive residential program that promotes student learning, retention, and academic success
• Oversee community programming and development in residential spaces ensuring strategic alignment with academic calendar, departmental and divisional goals 
• Lead the development and evaluation of a practical and theory-based student development program and residential curriculum, living learning communities, and co-curricular initiatives aligned with departmental and divisional goals
• Establish policies and procedures that guide residential operations, including health and safety, facility management, and emergency response
• Lead execution of residential policies, procedures, and protocols including but not limited opening/closing, reassignments, damage assessments, and health and safety inspections 
• Collaborate with internal units to ensure residential facilities are safe, secure, and well-maintained; conduct regular building inspections
• Analyze assessment data and benchmark trends to inform program and policy improvements
• Provide oversight to advisors of department sponsored student organizations (e.g. Area Governments) including but not limited to governance, programming, and financial management 
• Provide administrative follow-up to students, families or faculty members, addressing concerns and needs
• Responsible for emergency response safeguarding residents, employees, facilities, and assets in the event of emergencies or disasters aligning with departmental and University policies and procedures and divisional emergency management 
• Serve as a Campus Security Authority  

Oversight of Housing Community Standards and Student Conduct & Conflict Resolution Processes 

• Adjudicate individual student cases via administrative hearings and administrative reviews or refer to other conflict resolution processes as appropriate
• Lead efforts to monitor and manage investigations, charging, caseloads, prioritization, and completion of resolutions and provide reports to departmental leadership on a regular basis
• Provide leadership for Housing community standards, student conduct code, and student honor code through all resolution process types
• Responsible for records maintenance to ensure compliance with institutional policies, local/state/federal law, and reporting requirements; provides responsive information related to Florida Open Records requests
• Monitor case tracking and monitoring to ensure efficient, accurate, and effective case processes. 
• Play a key role in advancing staff training related to resolution processes, community standards, conflict coaching, and mediation
• Make recommendations for ongoing improvement of processes, programs, and services offered through the resolution processes
• Recommend improvements to policies, regulations, and procedures related to the community standards and conduct process in consultation with the appropriate campus partners (e.g. Housing & Residence Life, General Counsel)

Staff leadership and administrative management  

• Supervise professional and student staff including recruitment, training, performance evaluation, and professional development 
• Provide leadership in establishing goals, work priorities, and outcomes 
• Manage administrative functions including HR compliance, payroll approval, and performance review processes
• Oversee budgets for area and allocate resources to support program priorities
• Lead the development, implementation, dissemination, and enforcement of departmental policies, procedures, and guidelines to ensure consistency, and compliance within areas of responsibility
• Ensure effective use of information systems (e.g. Maxient, Housing Management Software) and corresponding data utilized in area operations and departmenta