Senior Solutions Architect

<p><b><span><span>Summary</span></span></b><span> </span></p><p><span><span>We are looking for a dynamic </span><span>Senior </span><span>Solutions </span><span>Architect</span><span> with solid exposure to SaaS based solutions to join our team. This customer-facing role works closely with the Sales teams to architect business solutions to meet requirements. This role also interacts with the Product Marketing, Product Management and Development teams to </span><span>gather</span> <span>solution requirements</span><span>, drive competitive </span><span>replacements</span><span> and</span> <span>provide input to </span><span>roadmaps.</span><span>  Work on industry focused solution selling based demonstrations will also be attached to this role.  </span></span><span> </span></p><p><b><span><span>About Smart Communications</span></span></b><span> </span></p><p><span><span>Smart Communications helps the world’s largest enterprises simplify their customer and business communications – while making those communications do even more. </span></span><span> </span></p><p><span><span>In 2004, we pioneered the new generation of CCM solutions, and today </span><span>we’re</span><span> still leading this industry as the only cloud/hybrid-cloud solution in the Gartner leaders’ quadrant. Smart Communications customers rely on our team for the undivided attention of the only independent company 100% focused on enterprise CCM</span><span> and forms automation</span><span>. No one does more to simplify template management and put so much control in the hands of the user. </span><span>That’s</span><span> why more than </span><span>500 </span><span>global brands – many in the world’s most highly regulated industries – rely on us to scale the conversation.</span></span><span> </span></p><p><span><span>Smart Communications is headquartered in London and serves its customers from offices located in North America, Europe, and Asia Pacific. The company offers a range of solutions including </span><span>SmartCOMM</span></span><span><span>TM</span></span><span><span>, </span><span>SmartDX</span></span><span><span>TM</span></span><span><span> and SmartIQ</span></span><span> </span></p><p><span><span>We are owned by A</span><span>KKR, a private equity house focused on developing high growth software companies in the US and Europe, and with their support we are investing in our business and recruiting talented people to drive our growth.</span></span><span> </span></p><p><b><span><span>Who are you?</span></span></b><span> </span></p><p><span><span>You will be expected to present and demonstrate Smart Communications solutions to multiple departmental levels including IT, technical users, business users and ‘C’ level executives</span><span> via Solution Selling methodologies</span><span>.</span></span><span> </span></p><p><span><span>This position performs business and technical discovery, solution design, build customized presentations and demos, and execute Proof of Concept assignments to meet business needs. This is achieved through engagement with and input from prospects/customers, product management, and industry partners.</span></span><span> </span></p><p><span><span>The candidate must have a strong desire to leverage their business, technical and sales skills. The individual must have the ability to solicit business requirements, develop a solution and effectively demonstrate to the prospect how it addresses their requirements and provides business value.</span></span><span> </span></p><p><span><span>You will give business and technical presentations on the solutions and be able to clearly demonstrate the value of the Smart Communications suite of solutions and how they integrate into customer environments to generate Return on Investment. </span></span><span> </span></p><p><b><span><span>The responsibilities of the role include:</span></span></b><span> </span></p><ul><li><span><span>Understand &amp; evangelize the Smart Communications solutions and industry offering.</span></span><span> </span></li></ul><ul><li><span><span>Conceptualize and design solutions for prospective customers and industry partners, meeting unique requirements as stated in RFI/RFP document, enabling customers/partners to derive value propositions from the proposed solution.</span></span><span> </span></li><li><span><span>Identify, </span><span>qualify</span><span> and document clients’ business and functional requirements to effectively present the Smart Communications solutions as well as identify solution gaps and communicate them back to product management. </span></span><span> </span></li><li><span><span>Define to-be operating model that can deliver operational efficiency, greater control and transparency using the solutions technology across different business functions.</span></span><span> </span></li><li><span><span>Prepare business cases, solution briefs and presentations for solution walkthroughs and sales pitches.</span></span><span> </span></li><l