Senior Director of Operational Excellence - Remote

 

Position Title: SENIOR DIRECTOR, OPERATIONAL EXCELLENCE - REMOTE 

Salary: $160000 - $170000 / year

Other Forms of Compensation: 20% Bonus Opportunity 

 

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

 

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

Job Summary:

 

The Senior Director of Operational Excellence is a strategic, results-driven leader responsible for driving excellence across multiple operational domains. This role leads a team of four senior leaders focused on Food & Safety Quality Assurance, Design & Construction, Procurement, and Strategic Projects. The position is pivotal in optimizing operational performance, ensuring compliance, and delivering high-impact initiatives across the enterprise. This leader will report directly to the COO and be a key contributor to the organization’s transformation and growth strategy. The ideal candidate is a self-starter, strategic thinker, and collaborative influencer with deep expertise in cross-functional operations and data-driven decision-making. This role is remote and may be based in any major US city.

 

Key Responsibilities:

 

Leadership & Strategy

• Lead and mentor a team of four senior leaders across core operational functions
• Develop and execute strategies that enhance operational efficiency, reduce costs, grow margin and improve service delivery
• Partner with the COO to align operational initiatives with broader organizational goals
• Champion a culture of accountability, innovation, and collaboration

 

Functional Oversight

• Food & Safety Quality Assurance: Ensure compliance with all regulatory standards and drive continuous improvement in food safety protocols
• Design & Construction: Oversee and support planning, budgeting, and execution of new builds and renovations, ensuring alignment with brand standards and timelines
• Procurement: Optimize sourcing strategies, vendor relationships, and cost management across all categories
• Strategic Projects: Lead end-to-end project management for new business openings, IT implementations, and operational enhancements within existing business units

 

Cross-Functional Collaboration

• Work closely with Operations, Human Resources, Sales, and Finance to ensure seamless execution of initiatives
• Foster a culture of collaboration and accountability across matrixed teams
• Serve as a key liaison between operational teams and executive leadership to ensure strategic alignment

 

Data & Analytics

• Leverage advanced analytics and performance metrics to inform decision-making and track progress
• Implement tools and dashboards that provide visibility into operational KPIs and project milestones
• Utilize specialized data and analytics to make sound decisions and drive continuous improvement

 

Project & Program Management

• Oversee strategic projects from concept to completion, including new business launches and upgrades to existing operations
• Ensure all projects are delivered on time, within scope, and on budget

 

Client & Stakeholder Engagement

• Build strong relationships with internal and external stakeholders to support business growth and retention
• Represent the organization in high-level meetings and strategic planning sessions

Key Performance Indicators (KPIs)

 

Area

KPI

Operational Efficiency

Reduction in operational costs

 

Process improvement initiatives completed

Food & Safety Quality Assurance

C