Customer Experience Intern

Job Name: Customer Experience Intern

General information

Location: Oak Park Heights, MN Date: 27-Aug-2025 Company: Andersen Corporation Posting City: Bayport, MN, Cottage Grove, MN, Oak Park Heights, MN Ref #: 9505 Job Category: Campus Posting City: Oak Park Heights State: MN

Description & Requirements

ANDERSEN CORPORATION SUMMARY:

At Andersen, we pride ourselves on our core values of Humility, Ownership, Meaningful connection, and Expertise - HOME. Headquartered in Bayport, Minnesota, Andersen Corporation is the largest window and door manufacturer in North America. We’re focused on bringing more light into people’s lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. 
In 2024, we were recognized as one of Newsweek’s America’s Greatest Workplaces for Women and Newsweek’s Most Trustworthy Companies in America. Earning the 2024 ENERGY STAR Partner of the Year—Sustained Excellence Award, Andersen is also committed to environmental health and sustainability. No matter your role, you’ll have the opportunity to make a difference at Andersen.

About the Role

We’re seeking a motivated and detail-oriented intern to join our Customer Experience team. This role offers hands-on exposure to customer insights, survey design, data analysis, and project coordination. You’ll help shape how we understand and improve the customer journey across our window and door buying experience.

Key Responsibilities

• Analyze customer survey results to identify trends, pain points, and opportunities.
• Assist in drafting and refining survey questionnaires to ensure clarity and relevance.
• Interpret both structured (quantitative) and unstructured (qualitative) data to generate actionable insights.
• Create compelling PowerPoint presentations to communicate findings to internal stakeholders.
• Support project management activities, including tracking timelines, coordinating meetings, and ensuring deliverables are met.
• Collaborate with cross-functional teams to support customer experience initiatives.
• Contribute to customer journey mapping and experience improvement projects.

Qualifications

• Currently pursuing a degree in Marketing, Business, Psychology, Data Analytics, or a related field.
• Strong analytical and problem-solving skills.
• Comfortable working with data sets and drawing insights from both numbers and narratives.
• Proficiency in Microsoft PowerPoint; familiar