Costume Support, Senior

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do:

Make a significant contribution to our overall guest experience by supporting the Costuming operations for all Entertainment offerings in the park for daily operation as well as consumer events. This position is responsible for managing inventory, show quality, and maintenance of all Entertainment costumes and will be assigned projects as requested by leadership. You will be responsible for creating and updating training documentation and will act as a primary trainer for the Costuming team. In all you do, you’ll enthusiastically represent the organization by displaying a positive attitude, high level of energy and commitment to quality. You will also:

• Participate in staff training, creating and maintaining training documentation and programs.
• Create and manage inventory of show costumes, including documenting repairs, alterations, and refurbishments needed.
• Responsible for filling operational support shifts, including laundering, pre-setting, and delivering costumes.
• Ensures excellent internal customer service by responding to questions, expectations, and needs.
• Monitors and enforces all company and department policies
• Adheres company standards and ACA guidelines
• Other duties as assigned

What it takes to succeed:

• Must be least 18 years old
• Have a high school diploma, or equivalent. Some college education is preferred.
• Have a valid driver’s license; must have valid driver’s license from state of residency with a good driving record
• Have strong verbal and written communication skills
• Be comfortable working in a fast-paced, guest-centric environment and able to interact and provide quality customer service to guests as needed
• Be able to positively interact with guests and co-workers of all ages, different ethnic/cultural backgrounds and/or language, and individuals with special needs
• Work well within a team structure
• Be able to sit, stand and walk for prolonged periods of time
• Be able to lift or move up to 40 lbs
• Be able to work outdoors exposed to sunny, wet and humid conditions.
• Be able to use computer and Microsoft Office applications.
• Previous Entertainment and/or Costuming experience strongly preferred
• Must have 5 days of unrestricted availability to include weekends, holidays, early mornings and late evenings
• Flexibility in working varied hours, including nights, weekends, and holidays

The perks of the position:

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.