Client Manager (f/m/d) - Software Services Sales

 

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

 

 

Join our Professional Services Sales team in Austria (remote or office based in Klagenfurt) as

 

Client Manager (f/m/d) - Software Services Sales 

As a Client Manager of Professional Services, you will be responsible for managing and expanding our customer relationships while selling and developing solutions for our customers based on OpenText products. 

You will work closely with our Sales, technical pre-sales teams and OpenText Practice Leads for other additional services adding value to your customers' solutions (e.g. learning services, managed services, and cloud services).

 

You are great at

• Build and cultivate professional and trust-based customer relationships
• Develop and maintain the service sales pipeline to achieve the specified sales targets
• Qualify customer needs and identify sales opportunities
• Provide effort estimates and collaborate on contract content with our internal teams
• Oversee the complete sales process, including proposal approval, development, presentation, and negotiation
• Participate in requests for proposals (RFP/RFI)
• Ensure customer satisfaction through follow-up after contract signing

What it takes

• Bachelor's degree or equivalent working experience
• Experience in selling, delivering or operating business-critical Enterprise Software platforms. At least two years prior experience in either closing or directing engagements totaling at least $1 million in annual fees.
• Understanding of intricate business and technical processes and their implications across the enterprise.
• General Experience in selling Professional Services is preferable; previous experience acting as a hunter is needed 
• Strong customer-centric focus, exceptional communication skills, and a commitment to outstanding service
• Willingness to travel to customer locations and internal meetings. 
• Fluent in German and English, additional Languages are a big plus (eg. Italian or French).

 

 

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com.