Senior Team Lead, Logistics

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: USA - Chandler, E. Palomino Dr. 

Division: Air & Sea 
Job Posting Title: Senior Team Lead, Logistics
Time Type: Full Time

Summary

The Logistics Senior Team Lead will be responsible for overseeing the day-to-day operations of the logistics team. This includes ensuring that shipments are handled efficiently and effectively, maintaining compliance with all regulations, and providing excellent customer service. The Senior Team Lead will also serve as a mentor and coach to team members, providing guidance and support as needed.

 

Duties and Responsibilities

• Manage a team of logistics professionals, including hiring, training, and scheduling.
• Develop and implement logistics strategies to improve efficiency and reduce costs.
• Ensure that shipments are picked up and delivered on time and in good condition.
• Monitor inventory levels and coordinate with suppliers to ensure that materials are available when needed.
• Communicate with customers to address concerns and resolve issues.
• Implement and maintain logistics software systems to track inventory, shipments, and delivery schedules.
• Work closely with other departments, such as sales and marketing, to develop strategies for growth and profitability.
• Ensure compliance with all transportation regulations and safety standards.
• Oversee the daily operations of the logistics team, including assigning work, monitoring performance, and ensuring compliance with all regulations and company policies
• Provide guidance and support to team members, serving as a mentor and coach to help develop their skills and knowledge
• Manage customer relationships, including handling inquiries, resolving issues, and ensuring customer satisfaction
• Coordinate with other departments and teams, including export teams, customs brokers, and transportation providers, to ensure seamless operations
• Develop and maintain strong relationships with carriers, vendors, and other partners to ensure high-quality service and competitive pricing
• Ensure timely and accurate documentation, including bills of lading, customs forms, and other required documentation
• Monitor industry trends and developments, and make recommendations for process improvements and cost savings
• Communicate with management and other stakeholders on a regular basis to provide updates on team performance, customer issues, and other relevant information

 

Educational background / Work experience

• Bachelor's degree in business, logistics, supply chain management, or a related field is preferred, but not required
• At least 5 years of experience in Logistics operations or a related field is required
• Prior experience in a supervisory or leadership role is preferred

 

Skills & Competencies

• Strong knowledge of Logistics regulations, procedures, and documentation requirements
• Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks and projects simultaneously
• Strong interpersonal and communication skills, with the ability to work effectively with team members, customers, and partners
• Ability to analyze data and make informed decisions based on that data
• Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint

 

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

• The Logistics Senior Team Lead may be responsible for overseeing the work of the Logistics team, which may include mentoring team members and coordinating with other departments and teams.

Preferred Qualifications

• Certification in logistics or supply chain management is preferre