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Do you have proven experience with Power Platform development and consider yourself detail-oriented, organized, and a strong communicator? Do you have a desire to work for a Fortune 50 Company with great benefits? Then we have a role for you! Humana is seeking a Senior Business Systems Analysis Professional who is highly skilled in Power Platform development with a focus on Power Apps and Power Automate and has the ability to be innovative and detail-oriented to lead process automation and documentation within the MarketPoint Business Insights data management team.

The Senior Business Systems Analysis Professional will be responsible for designing, developing, and implementing automated systems and processes to enhance efficiency and productivity.  Involves collaboration with various stakeholders to identify automation opportunities and deliver innovative solutions.  Responsible for creating, updating, and maintaining comprehensive process documentation for various activities within the MarketPoint Business Insights data management team. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.

• Develop custom applications using Power Apps
• Created automated workflows and processes using Power Automate
• Collaborate with business stakeholders and translate those into technical requirements
• Implement automated solutions with a focus on user experience, performance, and scalability
• Develop detailed process documentation, including workflows, standard operating procedures (SOPs), and guidelines
• Use various tools and software to create flowcharts, diagrams, and other visual aids to support process documentation
• Follows and support data governance best practices within the team and across MarketPoint
• Partner with Retail Sales Leaders, operations teams, subject matter experts, training, and IT Teams to develop and deploy continuous improvement initiatives across the organization
• Cultivate relationships with multiple internal Business and IT partners
• Initiate and facilitate meetings to identify, document, and prioritize business technology needs that align with department deliverables and organizational goals
• Champion the customer by accurately representing their prioritized needs in the requirements, development, and testing phases of each project
• Implement Change Management processes as needed to maintain accurate requirements dependencies and documentation

Use your skills to make an impact
 

Required Qualifications

• 5+ years of experience in information technology, process management, business administration, communication, or a related field
• Proven experience with Microsoft Power Platform; Focus on Power Apps and Power Automate
• Strong understanding of user experience and design best practices
• Proficiency in documentation tools and software such as Microsoft Office Suite, Lucidchart, or similar
• Demonstrated experience with business process documentation and automation
• Strong attention to detail and organization skills
• Excellent written and verbal communication skills
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Bachelor's, MBA or other Advanced Degree
• Microsoft Power Platform certifications (e.g., PL-100, PL-200, PL-400)
• Certification in process improvement methodologies (e.g., Six-Sigma, Lean)
• Experience with Agile development processes and user story writing
• Certification in project management (e.g., PMP)
• Experience with data governance principals and best practices
• Experience using Power BI, T-SQL, PL-SQL, Toad or Azure to analyze and interpret data
• Working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation
• Ideal candidate will live w/in 50 miles of Louisville KY
• Live in KY, IN, OH or TN
   

Additional Information

• Some nights or weekends may be required to support production turn activities.
• To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good