Commercial Director

Company Overview

COME JOIN OUR JOURNEY!

 

When you join TT, you join our global community of visionaries, creators, and achievers dedicated to engineering and manufacturing electronic solutions enabling a safer, healthier and more sustainable world.  Simply put, we are a global manufacturer with a passion for engineering advanced electronics that benefit our planet and people for future generations.  We are committed to having a positive impact on the world through a culture built around safety, transparency, collaboration, and positive relationships.  Our teams are fueled by performance and expertise, leading the charge in innovation, efficiency and delivering world-class customer service. Be part of the journey.

Role Overview and Responsibilities

About The Role:

 

We are looking for an experienced and proactive Commercial Director to join our team. This is a senior-level role where you'll lead high profile commercial opportunities, working with our site ‘inside sales’ teams to drive sustainable financial growth by identifying, effectively positioning and successfully closing our momentum sales opportunities.

 

The ideal candidate has a proven track record of partnering with internal team members to implement an opportunity capture plan, developing new customer relationships, and closing momentum sales with a focus on continual gross margin, net promotor score (NPS) and ultimately order intake improvement.

 

What You Will Be Responsible For:

 

• Collaborating with inside sales teams to identify and convert momentum opportunities, i.e. opportunities on existing programs with existing accounts.
• Functional Excellence: Work closely with broader site stakeholders to successfully lead on critical momentum opportunities whilst coaching the inside sales teams on best practices.
• Meeting and exceeding order intake targets on existing programs with existing customers.
• Build and maintain strong relationships with key customers.
• Ensure effective management, monitoring and reporting of momentum opportunities, using Salesforce as the single source of truth and the basis for forecasting of momentum order intake.
• Work closely with internal teams and partners to develop solutions that meet customer needs.
• Ensure sales meet financial requirements and company standards.
• Grow gross margin, effectively assessing power dynamics and customer behaviour patterns and goals to increase margins and reduce cash cycles.
• Manage forecasts, objectives, and targets, ensuring we meet our business growth goals.
• Identify opportunities by partnering with marketing to gain insight and better identify customer needs.
• Own and drive Salesforce (CRM) compliance to inform site revenue plans and ensure opportunities are prioritised and managed effectively.
• Act as a point of escalation for critical commercial risks and opportunities on momentum sales.
• Represent the company at trade shows and industry events to nurture effective relationships.
• Report on progress, ensuring effective stakeholder management around key opportunities.
• An ambassador and flag-bearer for the TT Brand, acting as a key figurehead in promoting our capability within the North America region.
• Acting as the voice of the customer within TT Electronics, promoting the customer agenda.
• Effective leadership and standardisation of approach in areas such as VoC, pricing and quoting.

 

Qualifications, Skills and Attributes

What We Look For:

 

• Proven experience in driving sales and building customer relationships at senior levels in an organisation.
• Ability to lead and inspire a regional team, ensuring collaboration and success.
• Strong commercial skillset, with a focus on identifying and closing business opportunities.
• Excellent communication skills to develop and maintain positive relationships both inside and outside the company.
• Adaptable and open to new ideas, with the ability to thrive in a fast-changing environment.
• Strong emotional intelligence and problem-solving skills to resolve customer issues effectively.

What We Offer You:

From this role you will have the opportunity to develop the experience needed to explore and progress to more senior leadership roles within the TT wider group if this is in your own career plan.

 

• Competitive salary
• Professional Growth: We set annual goals to help you grow, offering development opportunities that stretch your skills and capabilities.
• Global Impact: Work with a global team and make a significant impact across various industries and markets.