Hotel Self Park Regional Manager - Pacific Northwest

Job Title: Hotel Self Park Regional Manager
Department: HSP Parking Operations
Directly reports to: Hotel Self Park Area Manager
Schedule: Full Time
Status: Exempt
Compensation: $80,000 - $85,000 per year 
(Salary can vary by market and experience)

Position Summary:  

The Hotel Self-Parking Regional Manager is a capable, hands-on leader responsible for overseeing multiple hotel self-parking operations and managers within an assigned region. This individual ensures operational excellence, mentors, and develops team members, and maintains exceptional service standards. Success in this role requires strong business acumen, the ability to build and grow client relationships, and a commitment to achieving financial targets. 

Primary Objective 

The primary objective of this position is to expand and enhance the assigned region by increasing both the number of accounts and the financial performance of existing accounts. Key activities include generating leads, securing new business, nurturing client relationships, and strengthening financial reporting.  

Duties and Responsibilities 

Operational Leadership 
In this capacity, the Regional Manager provides leadership and oversight for all assigned locations and associated teams. Working closely with operations management, the Manager sets and refines performance measures to maintain high-quality service. A key element of this role is the implementation of strategies designed to streamline operations, uphold efficiency, and ensure compliance with company standards. The Regional Manager also directs the adoption of corporate initiatives and best practices across the region. 

Business Development 
To support continued growth, the Regional Manager proactively seeks out new business opportunities by leveraging company marketing resources and engaging potential clients. This includes promoting various services, such as valet parking, self-park, and other revenue-generating offerings. Additionally, the Manager collaborates with Human Resources and Division Leadership to develop market-competitive programs that support broader organizational goals. 

Financial Management 
Financial oversight is a critical responsibility, involving the creation, review, and maintenance of revenue reports, budgets, profit-and-loss statements, and other accounting documents. The Manager ensures labor and non-labor budgets are managed efficiently across locations within the region. Regular communication with senior leadership includes weekly written and verbal summaries, as well as active participation in operational meetings to address financial performance and strategic adjustments. 

Team & Client Engagement 
Another integral aspect of the role is the recruitment, hiring, and onboarding of managers who can effectively support local operations. The Regional Manager fosters a culture of continuous improvement by creating and implementing programs that boost both employee morale and guest satisfaction. Beyond internal teams, the Manager is responsible for strengthening client relations, building trust, and identifying new opportunities for partnership and growth. 

Travel & Communication 
Due to the geographic scope of the role, travel may be required up to 50% of the time, focusing on site visits to oversee performance, address challenges, and support new account launches. Ongoing communication is essential, and the Regional Manager provides consistent updates and performance insights to leadership. In some cases, the Manager may need to use a personal cell phone to manage operational matters effectively. 

Additional Responsibilities 
Other tasks may be assigned as needed to support the company’s overall operational and financial objectives, with the expectation that the Regional Manager remains flexible and responsive to evolving business needs. 

Knowledge Skills and Abilities 

Comp