Junior Account Manager

Description

ABOUT LIVETRENDS DESIGN GROUP:

LiveTrends Design Group (LTDG) is the leading design company within the global home décor industry. At LiveTrends we deliver inspiration and joy to over 10 million homes a year by combining two timeless forces, Nature and Art, into unforgettable home decor. Through constant innovation, creativity, and exceptional design we provide retail market leaders across North America and Europe with products and services that are changing the industry. All three of LTDG brands (LiveTrends, Urban Jungle, BeYou) are currently available at retailers such as Lowe’s, Kroger, Target, Costco, Trader Joe’s, Wegmans, and many more.

Requirements

Company: LiveTrends Design Group 

Position: Junior Account Manager

Reports to: National Account Manager

Position 

 The Junior Account Manager is a dedicated support role aligned directly to a National Account Manager and their specific portfolio of accounts. This individual will play a critical role in supporting the day-to-day execution of key customer programs, while learning the full lifecycle of national account management within LiveTrends. Expect responsibilities such as program coordination, item setups, cross-functional communication, and administrative tasks that keep national account programs running smoothly. This role focuses on accurate execution, maintaining organized information flow, and supporting customer-facing materials such as presentations and offer sheets. Occasional travel may be required to support meetings or onsite reviews.

SPECIFIC ACCOUNTABILITIES

ACCOUNT & PROGRAM SUPPORT:

• Support the National Account Manager with daily account needs, requests, and follow-ups.
• Assist in coordinating the development and maintenance of product programs for accounts.
• Complete item setups accurately, including data collection, entry, and updates.
• Maintain organized files, product information, and account documentation to support seamless execution.

SALES ADMINISTRATION & DATA MANAGEMENT:

• Submit and track item setups through customer/vendor portals, EDI systems, or internal templates.
• Manage SKU information and barcode needs, including creating, organizing, and maintaining updated barcodes as required.
• Assist with entering orders, updating item details, and supporting internal team requests tied to national account operations.
• Help resolve basic questions or issues related to item data, order status, pricing, or documentation by gathering information from internal teams.

CROSS-FUNCTIONAL COORDINATION:

• Work with design, product development, planning, and production teams to help ensure programs move through each stage smoothly.
• Track and communicate updates, changes, or needs between departments as directed by the National Account Manager.
• Help monitor timelines, sample needs, and production details to support on-time execution.

PRESENTATION & OFFER SHEET ASSISTANCE:

• Assist in building presentations, line reviews, and offer sheets, pulling data, images, product information, and pricing.
• Help prepare materials for customer meetings and internal planning sessions.
• Ensure materials are accurate, professional, and reflect current product information.

MEETINGS & TRAVEL SUPPORT:

• Support preparation for customer meetings, line reviews, and internal planning meetings.
• Join meetings (in person or virtual) to take notes, gather follow-up actions, and assist the National Account Manager.
• Occasionally travel to support in-person meetings or store walks. 

GENERAL ADMINISTRATIVE & OPERATIONAL SUPPORT: 

• Assist in preparing order forms, tracking product details, and updating internal systems as needed.
• Support communication with internal teams to ensure alignment on execution requirements.
• Provide general administrative support to help keep account activity organized and moving efficiently.

SPECIFIC SKILLS & REQUIREMENTS: 

• Bachelor’s degree (Business, Marketing, or related field).
• 1–2 years of experience in sales support, account coordination, and merchandising roles.
• Strong skills in Excel and PowerPoint (required).
• Highly organized with excellent attention to detail.
• Strong communication and follow-up skills.
• Ability to handle multiple tasks, meet deadlines, and adapt to changing priorities.
• Comfortable supporting cross-functional teams (product, operations, accounting).
• Ability