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Job Description

The Key Account Manager – Transplant (KAM) is the liaison between Takeda and transplant centers within their designated territory. The KAM is responsible for the presentation of information about Takeda’s transplant products and the services associated with the products to transplant surgeons, organ specialists, Infectious Disease specialists, transplant nurses, pharmacists, financial coordinators, and other health care professionals and/or members of the transplant team within the center, including other key customers involved in the decision-making process in the clinical environment, as appropriate based on Takeda’s expanding portfolio.  

How you will contribute:

• Achieve or exceed sales targets and Management by Objective (MBO) goals.

• Develop and execute strategic and tactical account planning, such as uncovering needs, stakeholder / influence mapping, identifying / prioritizing business goals, helping define value propositions, delivering value propositions developed in collaboration with marketing and managed market teams, developing tactical plans, etc.

• Develop a comprehensive, territory-specific business plan which includes strategies and tactics aimed at achieving corporate objectives.

• Gain access for specialty products in accounts, in terms of protocol access (inclusion of specialty products in clinical/prescriber protocols and clinical pathways), as well as formulary access, if applicable.

• Conduct account management at all transplant centers within the assigned territory, foster confidence in Takeda’s holistic approach to engagement, and assist with on-going service and support as needed.

• Develops relationships with Executive Level, Operations, Financial, and Pharmacy based personnel within each of the transplant centers in their territory. Calls on key stakeholders to  position  Takeda’s products and to ensure effective supply, and support of  Takeda’s product portfolio. 

• Develop relationships with Thought Leaders and leverage relationships with clinical experts to apply at account levels to educate and inform therapeutic processes and protocols at an institution level.

• Identify the key stakeholders within each transplant center as well as their respective needs and priorities and build relationships throughout the organization.

• Responsible for developing cross functional business plans as well as launching business development initiatives and strategies for large volume/high volume transplant centers. 

• Attains sales goals and objectives by delivering Business Objectives and  prescriber growth, as well as other key metrics in the assigned Territory.  Utilize discretion and judgment to execute the franchise and company brand strategy and tactics within the assigned customer segment, which may be Key Medical Policy, Operations, Pharmacy, Practice Guideline and Clinical decision makers, as well as any critical support staff within a specific geographic area.

• Develop and regularly evaluates account business plans to ensure they continue to meet strategic business objectives and align with emerging trends and changes within key customer segments or accounts.  Prepare and present account business plans to management as appropriate.

• Continually assesses information related infusion economics, inventory management, reimbursement, procurements and deployment strategies and partners with internal and external experts to stay up-to-date on the latest access and reimbursement issues and trends at the local, regional and national level.

• Appropriately uses available tools an