CRM Program Lead (Remote, United States)

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Job Description

Is "above and beyond" second nature to you? Do you have both strong interpersonal and analytical skills? Do you thrive working in a fast-paced environment?

If you answered yes to the above three questions, this is your opportunity to be part of one of the fastest growing companies in the Cloud.

Dynatrace, the global leader in Software Intelligence, is looking for a CRM Program Lead to join our dynamic and motivated Sales Operations team. We need a smart, roll-up your sleeves type of individual who is willing to go the extra mile to support our growing sales team in the following capacities:

Job Responsibilities

• Act as team lead for Salesforce.com strategic projects from pipeline generation to deal closure, with a focus on deal lifecycle collaboration
• Strong understanding of the Salesforce pipeline and how all levels of sales SDR work collaboratively.
• Build and execute a vision for Salesforce to be a full relationship management resource for our Sales and supporting organizations.
• Strategize end-state vision and implementation timeline for Salesforce CRM capabilities to support Dynatrace’s rapid expansion
• Align with Business Systems leadership to define, prioritize and plan necessary SFDC improvements which drive a future state scalable vision, and coordinate with team to execute said priorities
• Develop working model with leadership from other Sales facing teams (marketing, partner, sales enablement, etc.) to ensure effective partnerships across our organizations
• Define best-in-class Sales focused processes built on SFDC functionalities that enable an effective multi-faceted SaaS business model

LOCATION:

• Will consider qualified individuals to work remotely within the U.S. 

Qualifications

Required Qualifications:

• Minimum expectation of a Bachelor’s Degree OR equivalent education/experience
• 8+ years Sales Operations CRM experience required, Salesforce.com platform preferred

Preferred Qualifications:

• Experience in SaaS specific software and process requirements
• Team leadership experience
• Proven track record of leading organizations through significant software implementations
• Salesforce.com certification
• Excellent written and verbal communication skills, effective and empathetic leadership style, and ability to guide all levels of the organization through a vision to execution

Additional Information

Salary $108K - $136K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/