Sr. Release Engineer

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Comcast’s Technology & Product organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating exciting products like the X1 Video Gateway, XB broadband gateways, wireless router technology, and new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards.

We have an exciting role for a SW Dev Engineer Lead in Release Engineering team within the Global Device Software Organization. Our team works closely with our internal and external development partners to develop, test and deploy the softwares on Comcast’s Connectivity and Entertainment customer premises equipment (CPE) platfomrs.

We are looking for a highly motivated Lead Engineer , who will help drive change and help others to constantly come up with better solutions to evaluate product quality, performance, and the customer experience; as well as make a suggestion for improvements. We are looking for someone who does not just know how to solve problems, but who helps define the problems and direction, creates value, and pioneers new frontiers in Release Management functions.

Job Description

Core Responsibilities

• Leading Release Deployment: As a key member of the team, you will be responsible for driving on-time, high quality releases across a large number of devices.  You would be responsible for the complete release management lifecycle, which includes scheduling, coordination, and management of releases on number of deployed devices.  The position will require daily collaboration with Development, Field Triage and QA teams.  You will assess and implement new tools, plugins, etc. that are necessary to improve the software release engineering process.  You will manage risks and resolve issues that affect release scope, schedule and quality.
• Multi-functional Collaboration: Serve as the primary liaison for the technical team in multi-functional discussions, ensuring alignment on project goals, results and time to market. Build and maintain relationships with stakeholders, including clients, internal teams, and external partners. Communicate effectively to keep stakeholders informed of project status, risks, and changes.
• Risk Management: Proactively identify risks and dependencies, develop mitigation strategies, and advance issues to leadership as vital. Proactively address issues and escalate as needed to ensure timely resolution.
• Communication: Provide regular updates on program status, highlighting challenges and proposing solutions to internal partners, facilitating informed decision-making.
• Change Management: Lead change initiatives within the program, guiding teams through transitions and ensuring buy-in from stakeholders. Anticipate and address resistance to change to facilitate smooth implementation.
• Reporting and Documentation: Prepare regular reports and documentation to track program progress, expenditures, and outcomes. Present findings to senior management and stakeholders as needed.
• Continuous Improvement: Leverage insights and standard processes from completed programs to drive continuous improvement in processes and outcomes for future projects.
• Continually improve processes, optimize workflow, and maintain the highest quality levels.

Experience/Skills

• A Bachelor degree in Engineering is required.
• 10+ years of relevan