Deputy Veterans Services Officer

Status:   Full Time, Non-Exempt

Starting Wage Range:   $29.73/hr. - $32.740/hr.  (wages effective 01/01/2026)

Department/Shift: Veterans Services

Position Open Until Filled 

Please submit Resume and Cover Letter with application

Dodge County offers a generous benefits package including:

• Paid Time Off (PTO) – available for use after 30 days of employment
• 10 observed paid holidays
• Health, Dental, Vision Insurance
• Health Savings Account (HSA) – with employer contributions - HRA
• Life insurance, Long-term disability, Short-term disability and Flex spending
• Participation in the Wisconsin Retirement System (WRS) – an exceptional pension plan with employer match (upon vesting) and lifetime retirement payment.

ESSENTIAL FUNCTIONS 

1. Assists the VSO with monitoring trends in legislative, societal, and community needs for veterans. As directed, analyzes options for service feasibility, cost-effectiveness, and avoidance of service duplication. Provides All analysis details to VSO for developing or changing policy.
2. As directed, monitors environmental trends impacting state, federal, or private grant opportunities. Tracks budget, contract, and service costs and regularly updates the VSO on said costs and cost trends.
3. Ensures all programs and operations assigned by the VSO are carried out a cost-efficient manner and in accordance with established requirements. Assists the VSO in developing goals, program data points and metrics to measure outcomes and enhance service quality.
4. Maintains knowledge of current County, State and Federal Rules and Regulations. Monitors legislative proposals that will impact veterans. Keeps VSO informed of these changes
5. Prepares materials and information and presents to the VSO. May also present to the Dodge County Board or various committees as directed by the VSO.
6. Assists the VSO in preparing annual reports on Department operations.
7. Advises and assists veterans, service personnel and their dependents and survivors in filing applications and other supportive evidence to the VA as claims for or to maintain benefits; examines military and residency documentation to determine and establish eligibility; assist those qualified for Wisconsin Veterans’ benefits.
8. Reviews ratings from the VA and provides assistance with appeals resulting from unsuccessful claims and applications.
9. Counsels, advises, and aids claimants on issues including financial assistance, educational assistance, medical needs, alcohol and other drug abuse, shelter, vocational adjustment and mortuary affairs.
10. Researches and gathers supporting evidence for various claims on behalf of claimants as requested.
11. Provides counseling and assistance to Veterans and claimants directly or through referral.
12. Serves as a contact and liaison to other Veterans’ and public agencies and promotes on-going awareness of Veteran’s needs as directed by the VSO.
13. Helps to promote the duties of the office and benefit entitlement information. May assist community outreach efforts, organizing and/or participating in major Veteran activities as directed by the VSO.
14. Assists with implementation of a county-wide public information program to communicate Veterans’ programs as directed.
15. Attends the funerals of indigent Veterans when necessary.
16. Other duties as assigned.

REQUIRED JOB COMPETENCIES

• Knowledge of the Veteran’s Service Office, its activities, and the services and programs available to Veterans.
• Knowledge of the laws relating to the benefits available to Veterans under a wide variety of federal, state and local veterans benefit programs.
• Ability to read, analyze, research and interpret complex provisions and laws for individual case use.
• Skill to counsel and assist Veterans and their families regarding benefits and services.
• Knowledge of the County’s and Department’s operating requirements, policies, procedures, and practices; and local, State, and Federal regulations related to department programs and operations.
• Knowledge of principles and practices of budgeting, fiscal management, project management principles and techniques.
• Ability to effectively utilize the principles of strategic and long and short-range planning.
• Skill in analyzing complex administrative information and issues, defining problems and evaluating alternatives and recommending methods, procedures and techniques for resolution of issues.
• Ability to research and analyze detailed information and make appropriate recommendations.
• Ability to develop department goals and objectives.