Business Programmer II - OpenText Exstream

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: 

• Award-winning culture 

• Inclusion and diversity as a priority 

• Performance Based Incentive Plans

• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability 

• Generous PTO (including paid time to volunteer!) 

• Up to 9.5% 401(k) employer contribution 

• Mental health support 

• Career advancement opportunities 

• Student loan repayment options 

• Tuition reimbursement

• Flexible work environments 

*All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…  

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! 

General Summary:

Do you thrive in a collaborative environment where your skills can make a real impact? If so, Unum has an exciting opportunity for you!

We’re looking for a Business Programmer II to join our fast-paced, agile team. In this role, you’ll work closely with Product Owners and Business Analysts to build, test, and support the programs behind our insurance documents—ensuring they’re accurate, compliant, and reliable.

What You’ll Do
~Develop and manage policy documents using OpenText Exstream
~Translate contract language into system-ready code
~Collaborate with cross-functional teams in a Scrum/Agile environment
~Support multiple development teams and adapt to shifting priorities
~Ensure high-quality, compliant document output for Voluntary Benefit
Products

Job Specifications

Educational/Work Experience

• Bachelor’s degree preferred, or equivalent experience.
• 4+ years of experience in insurance operations, preferably with technical system exposure.

Technical Experience

• Experience working with OpenText Exstream, or similar customer communication management tools preferred.
• Understanding of mainframe (IMS, TSO, DB2 tables, read/update, JCL (read and minor changes))
• PC skills required (Excel, Access, PowerPoint, Word, etc.).
• Experience with Agile Development Methodologies.
• Knowledge of business systems is preferred.

Business Experience

• Voluntary Benefit Product Insurance knowledge is preferred.
• Cross-functional general knowledge of the business or operational processes or in-depth knowledge of a business or operational process is preferred.

Additional Skill-Set Requirements

• Highly motivated and self-directed.
• Ability to work in a rapidly changing environment.
• Ability to prioritize work under the pressure of deadlines.
• Agility to spot issues and propose improvements.
• Demonstrated analytical skills.
• Good problem-solving skills.
• Good project management skills.
• Strong collaborative skills (oral and written) with functional area management, business analysts and IT staff.

Principal Duties and Responsibilities

Development (40%)

• Design, code, and test document composition solutions in OpenText Exstream.
• Maintain and modify existing document applications; make approved changes.
• Creates functions or formulas for re-use as needed in the design of documents.
• Write and maintain programming documentation.

Analysis (40%)

• Review and audit contract output using visual and automated comparison tools.
• Confirm accuracy of printed content versus expected business/legal documentation.
• Optimize document logic in Exstream to support scalable and compliant output.
• Perform audits on Mainframe.
• Conduct root cause analysis and propose long-term solutions.

Consulting (15%)

• Collaborate with Business Analysts to confirm understanding of business requirements relating to features to be delivered and to help the Business Analyst define requirements that can be del