Physical Security Systems Analyst

Company Description

WD is building the infrastructure behind the AI-driven data economy.

As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.

We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.

This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.

We’re looking for people who want to build, solve, and operate at that level.

Join us and let’s shape the future of data.

Job Description

We're looking for a detail-oriented and analytical Physical Security Systems Analyst to join our team in San Jose, United States. In this role, you will be responsible for the day-to-day administration, support, and deployment of our enterprise physical security systems across global sites. You will ensure system stability, execute configurations and deployments, support end users and vendors, and partner with the Systems Lead on architecture and long-term strategy. The ideal candidate will combine hands-on technical expertise with strong problem-solving abilities and the capacity to translate operational needs into effective technical solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Administer, monitor, and maintain enterprise physical security platforms including access control, video management, visitor management, and related systems (Lenel, Milestone, Axis, AMAG and similar platforms) to ensure optimal performance and stability
• Execute system configurations, deployments, panel migrations, firmware updates, and reader configurations across global sites while maintaining detailed documentation and standard operating procedures
• Validate system functionality after deployments and troubleshoot issues related to badging, access levels, video integration, and AD sync accuracy
• Provide responsive technical support to end users across multiple locations, troubleshooting issues and implementing timely resolutions both remotely and on-site
• Troubleshoot and respond promptly to system incidents, investigating root causes and implementing corrective actions to prevent future occurrences
• Manage, track, and review service requests using internal platforms such as ServiceNow, SmartSheet, or similar tools
• Diagnose and resolve issues related to hardware, software, networking, and system performance across Windows, Linux, SQL, networking, and IoT environments
• Run basic SQL queries for troubleshooting, reporting, and data validation to support system operations
• Coordinate with third-party vendors, service providers, and security operations teams to maintain consistent global standards and ensure timely issue resolution
• Conduct regular system assessments and analyze system logs to identify potential vulnerabilities, anomalies, unauthorized access attempts, and areas for improvement
• Maintain comprehensive records of system configurations, incidents, assessments, and maintenance activities for audit and compliance purposes

Qualifications

**Required Skills and Experience:**

• Proven experience with physical security systems and infrastructure, including firewalls, intrusion detection systems, and access control solutions
• Strong knowledge of network security principles, protocols, and architecture
• Demonstrated ability to analyze security incidents and implement effective responses
• Understanding of security frameworks, compliance standards, and regulatory requirements
• Strong analytical and problem-solving skills with meticulous attention to detail
• Excellent documentation and communication abilities
• Experience with scripting or automation for security tasks

**Preferred Skills and Experience:**

• Experience with cloud security and cloud-based security solutions
• Knowledge of programming languages relevant to security analysis
• Experience managing security incidents in a corporate environment

Additional Information

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical