Administrative Assistant

Why Shiftsmart

We’re building the Amazon of labor. We’re a labor platform pairing end-to-end workforce management technology with a rapidly growing global network of 5M flexible workers to create scalable labor solutions for the largest companies and government agencies in the world like Circle K, Pepsi, Walmart, Starbucks and more. Our unique business model fractionalizes jobs down to shifts and makes it easy for workers to work across multiple companies through a digital marketplace. We’re one of the fastest-growing startups in the country. We’ve grown 2-3x each year since we started, paid over $130M in wages to hourly workers, and raised $120M+ from top-tier investors including D1 Capital & Imaginary Ventures…and we’re only getting started.

Mission:

The Administrative Assistant will ensure smooth operations in the on-site Shiftsmart office infrastructure. You will be primarily working with the CEO and leadership team to assist in office support and special projects, including but not limited to event planning and coordination, kitchen and office supply restocking, IT/device management, and serving as the liaison with building management. We want to create the best possible workspace for our employees and you will be a critical part of that as we continue to scale. 

In this role, you will need to be organized and resourceful and think ahead about what the needs of the employees might be. Your work will directly impact our team members' employee experience!

This role is based in New York City (HQ) with typically 5 days per week in the office.

Outcomes: 

Your role will evolve alongside the company's growth, but some of your early responsibilities will include: 

• Run daily office operations to ensure the space is clean, functional, and welcoming. This will include setting up conference rooms and Zoom technology, managing supplies and kitchen restocking, handling guest check-ins and more

• Provide executive and team support, including helping coordinate meals or travel, aiding our executives where necessary, sitting in on meetings, and helping on special projects to further company priorities

• Lead employee experience efforts by planning events such as happy hours and team offsites

• Serve as an in-office culture ambassador by organizing Friday lunches and keeping track of food preferences/dietary restrictions, birthdays, and employee milestones

• Set up new hires for success by preparing desks, tech equipment, welcome boxes, and providing first-day orientation support

• Serve as the main point of contact for One World Trade, handling guest registration, building protocols, safety training, and coordinating vendor visits

Competencies: 

Do you have what it takes to keep our office running smoothly? Here are the attributes you’ll need:

• High Ownership: You’re a self-starter who will act on opportunities when you see them arise and have a positive “can-do” attitude 

• People-First Mindset: You enjoy creating welcoming environments and supporting others

• Adaptability: You’re calm under pressure and thrive in environments with shifting priorities

• Strong Communication: You’re clear, professional, and proactive in your updates

• Growth-Oriented: You’re hungry to learn and are always looking for ways to improve processes to scale with the company

• Role requirements: There will be occasional heavy lifting. Must be able to lift up to 25lbs (i.e. water bottle deliveries)

Nice to Have (But Not Required)

• Basic proficiency with software programs (Google Docs, Google Sheets, Zoom, Slack)

• Experience in hospitality, office operations, or supporting talent 

Compensation philosophy

To provide greater transparency we share base salary ranges, which are based on role and level benchmarked against similar stage, high growth companies. Offers are determined based on multiple factors including skills, work experience, and relevant credentials.

In addition to competitive salaries and meaningful equity we offer the following benefits:

• Comprehensive healthcare coverage: We cover 100% of employee premiums for medical, dental, and vision care (60-75% for dependents)

• 401(k) match program: We match 100% on the first 3% of your contributions and 50% on the next 2% for a maximum match of 4%

• Generous, fully paid parental and family leave policies

• Pre-tax commuter benefits

• Collaborative office with fully stocked kitchen @ 1 World Trade in Manhattan