Senior IT Business Analyst

About Us

Matson has been the leading ocean shipping and logistics provider throughout the Pacific since 1882. We are the supply chain lifeline for Hawaii, Alaska, Guam, and islands of the South Pacific. We also offer the top two ocean shipping services in the world’s largest trade lane - Asia to the U.S. West Coast. With our subsidiaries Matson Terminals and Matson Logistics, our business focus is exceeding customer expectations with quality, reliability, and integrity.

We strive to operate in an environmentally sustainable manner and promote land-based environmental programs in Hawaii, Guam, and Alaska. We help improve the communities in which we work and live through our community giving program that annually supports hundreds of local organizations. And we work to improve diversity, equity and inclusion in our company, communities and industry through an active social equity program.

Matson is a great place to work, and everyone who works with us becomes part of the Matson ohana or family. Join our team and help us move freight better than anyone.

Learn more at matson.com.

About the Role

As a Senior IT Business Analyst with Matson, this position will work closely with business leaders, senior IT executives and engineers to craft technical solutions to business problems. This position will be particularly crucial in the start-up, requirements, and environment phase, the first three steps in Matson’s system development life cycle. Matson will be both buying and building IT solutions, therefore, this position will initiate the requirement phase in both “build” and “buy” projects. For “build” projects, this position will develop process flow diagrams, functional specifications, use cases, prototypes, and user-acceptance plans and test scripts. For “buy” projects, this position will effectively manage the RFP process through to vendor selection. In either scenario, he/she will play a vital role in project scoping (siz, cose, and business case), and ensure that project scope phases are thoroughly understood and supported access the enterprise.

What you’ll do:

• Lead Business Analysis Efforts: oversee and guide the business analysis activities for projects related to shipping, international trade, booking, billing, and tariff maintenance.
• Stakeholder Management: collaborate with internal and external stakeholders to gather requirements, define project scope, and ensure alignment with business objectives.
• Process Improvement: identify opportunities for process optimization and implement solutions to enhance operational efficiency and accuracy.
• Data Analysis: analyze large datasets to extract meaningful insights and support decision-making processes.
• Documentation: create detailed business requirement documents, process flows, and functional specifications.
• Compliance and Regulations: ensure all business processes comply with relevant international trade regulations and shipping industry standards.
• Training and Mentorship: provide guidance and mentorship to junior analysts and team members.

You have these skills:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in data analysis tools and software.
• Ability to work independently and as part of a team.
• Strong decision-making skills.
• Demonstratable presentation and public speaking skills.
• Able to deal with conflicts and strong negotiation skills.
• Ability to work with others across the organization.
• Build strong relationships with business units and deliver solutions.
• Effectively communicate in a variety of settings including one-on-one, small, and large groups.
• Ability to engage in creative and innovative thinking and encourage teams to bring their ideas.

And these qualifications:

• Bachelor’s Degree in Business Administration, International Trade, Logistics, or a related field.
• Minimum eight to ten years of experience in business analysis within the shipping domain, with a focus on international trade, booking, billing, and tariff maintenance.
• Knowledge of international trade regulations and shipping industry standards.

Extra credit if you have:

• Certifica