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Category Manager, Cloud SaaS & Workplace Software
Zones, LLCUnited StatesRemotefull_timeVerifiedPosted 10 Jul 2024
💰 $135,000/yr($105,000/yr – $135,000/yr)
About the role
Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview
The Cloud SaaS & Workplace Software Category Manager will drive execution, develop new processes, enable Zones teams and maintain customer satisfaction during the entire sales cycle and post-sales support. The Category Manager is responsible for creating integrated offers and services around Software and Cloud programs to support revenue and margin growth. This key Category Manager role will require developing exceptionally strong and transparent working relationships with the sales and services teams in Zones to deliver expected customer and business results. The Category Manager must drive business impact through influence and direct team leadership, with the ability to identify and scope programs and guide supporting business case development.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What you’ll do as the Cloud SaaS & Workplace Software Category Manager:
The Cloud SaaS & Workplace Software Category Manager will drive execution, develop new processes, enable Zones teams and maintain customer satisfaction during the entire sales cycle and post-sales support. The Category Manager is responsible for creating integrated offers and services around Software and Cloud programs to support revenue and margin growth. This key Category Manager role will require developing exceptionally strong and transparent working relationships with the sales and services teams in Zones to deliver expected customer and business results. The Category Manager must drive business impact through influence and direct team leadership, with the ability to identify and scope programs and guide supporting business case development.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What you’ll do as the Cloud SaaS & Workplace Software Category Manager:
- Advises Sales and Support regarding program utilization and available cost support programs; oversee administration and application of programs
- Develop sales pipeline and execute against sales strategies to grow Cloud SaaS & Workplace Software revenue throughout vertical markets
- Partners with Sales and Sales Leadership to effectively apply programs and registration based on business opportunities
- Maintains relationships with key ISV vendor contacts
- Maintains program and Zones process expertise
- Works to increase ISV cloud revenue and preserve margin
- Creates unique offers, and advices price
- Sells integrated offers and services through Zones Cloud Marketplace
- Increases Cloud SaaS and Workplace Software packaged opportunity with greater touch points
- Drives customer satisfaction through value added services and offerings
- Strong customer relationship and consultative selling skills
- Proven track record of business development or account management
- Strong team player that is goal and action oriented
- Good organizational and time management skills; excellent oral and written communication skills
- Experience developing and executing strategic sales plans
- Excellent communication and presentation skills
- Brand-specific sales and technical experience; brand-specific certifications within 6 months
- IT Certifications with cloud experience a plus
- 2+ years of experience delivering program and project efforts in a high technology environment
- Experience working with software engineering teams required
- Excellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspective
- Understanding of the industry, market, customers, competitors, suppliers, partners and capabilities of the business
- Ability to communicate effectively with clients, colleagues and management
- Professional, business-focused attitude and courteous m
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