Sales Supervisor

We are PZ Cussons. Our purpose is For everyone, for life, for good.

Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.

Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.

Role Profile                                

Job Title:                          Sales Supervisor

Department:                     Sales- HPZ

Site Location:                  Lagos

OU/Country:                     Nigeria

Control number:              HPZ/HR/035.01             Last reviewed on: July 2022

Job Purpose:

• Why does the job exist?

Work with the Dealers/ sales team to deliver agreed business objectives within assigned territory.

Reporting Relationships:

Zonal Managers/ Key Accounts Manager/ Regional Commercial Manager

Dimensions:

• Return on Investment
• Customer Satisfaction
• Turn Around Time
• Strategic Alliances with different institutions

Key Performance Indicators

Target vs. Actual monthly/yearly performance (sell-out,e, KPIs Timely and quality of execution of trade and marketing

Activities in assigned territory)

Implementation of Territory Coverage Strategy Achievement of Quality, Distribution, Visibility, Price/promotion targets.

Principal Accountabilities:

• The key outputs of the job
• List in priority order if possible, typically 8-10
• NOT a task list
• Any requirement for organizing & planning including own work and the allocation of resources
• Typical decisions made and if they are advisory or directly responsible for the outcome

• Achieve agreed business objectives/KPIs for the territory (Sell in, sell out, Focus Category, NPD listing and promotions)
•  Achieve sales drivers’ objectives for the territory viz (Distribution, Visibility, Price and Promotion)
• Managing territories with potential to deliver a minimum of 1B per annum
• Plan to deliver customer based and territory based agreed sales (NIV and Category) targets periodically and ensuring a MoM and YoY growth
• Analyse and review distributors’ performance against agreed KPIs
• Work with the ZM to develop JBP of customers in assigned territory
• Ensure bi-weekly stock taking in other to protect company resources
• Tracking of distributor performance payments (including posting and matching), monthly account reconciliation/signing off, repayment plans linked to capability development
• Ensure collection of outstanding debt within stipulated time frame and accompanying same with sell-in of depleted SKUs
• Adherence to monthly journey plan for customers’ contact and engagement
• Ensure compliance to retail operating standards in all showrooms
• Organize and coordinate activities of floor sales merchandizers
• Implement strict credit control for Key distributors and ensure purchases are done within approved credit limit
• Accountable for POS materials and other sales driving materials deployed to territory through monitoring to ensure safe keeping and optimal use.
• Actively lead or participate in Quality Management System implementation and sustenance in all assigned duties.
• Ensure no waste of resources or pollution of the environment

while fulfilling assigned responsibilities.

• Ensure safety management sustenance.

Internal & External Relationships:

• Identify the most significant ones
• Attach a preferred suppliers list if available
• Detail which networks the jobholder will be part of e.g., finance, category

• Zonal Managers
• Marketing/Sales/Channel/Supply Chain/Finance/HR team
• Customers
• Agencies
• PZ Marketing & Sales network

Knowledge, Skills & Experience Needed:

• List any qualifications required to do the job
• Be specific about the experience needed
• Focus on type of experience not the time served

Qualifications:

• First Degree in any discipline
• Computer Literacy

Experiences: (What experience brings success to this role)

• Minimum of 1-2 years experience in marketing or sales, and over this period has successfully delivered on KPIs.
• Direct