Technology Consulting - Non-Financial Risk - Manager Consultant - ServiceNow/Archer

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Technology Consulting, Non-Financial Services, Manager – ServiceNow: This position could be located in MA (primary), NC, IL, GA, TX, NY.

 

EY is the only professional services firm with a separate business unit (“FSO”) dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. If you are passionate about rallying together to solve the most complex challenges in the financial services industry, join our dynamic FSO team!

 

You’ll get to work on cutting-edge, disruptive technologies and assist with building and implementing new technology solutions and products to address challenges faced by the banking industry.

 

The team

Our Risk Technology Solution Delivery practice helps clients modernize systems, processes, and products to enhance business and customer-facing platforms and services to support high performance in a rapidly changing, competitive environment. The team leverages eGRC platforms, Microservices, Cloud, API Management, and open-source technologies to enable end-to-end automation with safe and sound architecture at optimum cost.

 

The Risk Technology Solution Delivery team is changing how clients interact with their customers, employees, and partners. We are modernizing their applications, creating new ones, and driving business efficiency across their ever-changing platform and channel infrastructures. Everything we do centers around this simple story.

 

The opportunity

We seek highly motivated Managers to manage client engagement teams and lead business development activities on our strategic accounts.

 

Your key responsibilities

The Manager will be responsible for leading project implementations and developing, investing, and maintaining thought leadership with deep subject matter expertise related to the ServiceNow platform, product capabilities, and complementary technologies in a client-consulting environment, including Integrated Risk Management (Policy & Compliance, Risk Management, Audit Management), Third-party Risk Management (TPRM), Business Continuity Management (BCM), Environmental, Social and Governance (ESG), Service Portal/Employee Center, NOW Experience, and UI Builder. Lead all technical aspects of offering development, project delivery, and solution delivery on the ServiceNow platform, including:

 

Skills and attributes for success

Pre-Sales and Client Engagement:

• Assist with demonstrations, project scoping, and lead proof-of-concepts. Help prepare Statements of Work (SOWs) to define project deliverables clearly.
• Guide clients on how ServiceNow can enhance their Integrated Risk Management (IRM) program.

 

Project Management and Delivery:

• Oversee project implementation and design alongside the Engagement Lead, Solution Architect, and developers. Ensure timely and successful project completion.
• Facilitate project introductions, kick-off meetings, and weekly status updates with clients. Manage and maintain project timelines.
• Provide guidance and expertise to developers on ServiceNow configuration. Conduct final quality assurance reviews to guarantee flawless deliverables.
• Ensuring technical deliverables are complete, consistent, high quality, o