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Field Service Technician
Circadia HealthOrange County, CA, United Statesfull_timeVerifiedPosted 17 Mar 2025
About the role
Job description
Position Overview:
We are seeking a highly motivated Patient Technician to join our team and play a key role in deploying the Circadia C200 device and supplementary equipment in patients' homes. This position involves installing, troubleshooting, and ensuring the proper functionality of medical technology while providing hands-on education to patients and caregivers. The ideal candidate is technically proficient, patient-focused, and knowledgeable about healthcare, with strong problem solving and excellent communication skills. Comfort with field-based travel and the ability to simplify complex concepts for patients are essential to ensuring successful device installations and user adoption.
Key Responsibilities:
-Travel to patients' homes to install and ensure proper functionality of our Circadia C200 device and supplemental medical equipment.-Educate patients and their representatives on the Circadia program, explaining complex medical monitoring technology in an easy-to-understand manner.-Ensure patients understand how their health data will be monitored remotely by our clinical team.-Troubleshoot technical issues and ensure all equipment is properly programmed and functioning before leaving the site.-Adapt to unique patient needs and environments, solving challenges on the spot when necessary.-Deliver exceptional customer service, ensuring patients feel comfortable and confident using the technology.-Maintain accurate records of installations, troubleshooting issues, and patient interactions.
Qualifications:
-Previous experience in a technical, customer-facing, or healthcare-related role (e.g., nursing aide, paramedic, or a similar position).-Strong communication skills, with the ability to explain complex information in an easily digestible manner.-Ability to think on your feet and problem-solve independently.-Tech-savvy with a basic understanding of medical equipment and technology.-Personable and patient-focused, with a dedication to providing high-quality care.-Strong desire to learn and adapt in a fast-paced, evolving field.-Reliable transportation and willingness to travel daily for in-home visits.
Job Type: Part-time
Expected hours: 20 – 25 per week
Schedule: -Day shift-2-3 days per week (9:00 AM - 5:00 PM)
Position Overview:
We are seeking a highly motivated Patient Technician to join our team and play a key role in deploying the Circadia C200 device and supplementary equipment in patients' homes. This position involves installing, troubleshooting, and ensuring the proper functionality of medical technology while providing hands-on education to patients and caregivers. The ideal candidate is technically proficient, patient-focused, and knowledgeable about healthcare, with strong problem solving and excellent communication skills. Comfort with field-based travel and the ability to simplify complex concepts for patients are essential to ensuring successful device installations and user adoption.
Key Responsibilities:
-Travel to patients' homes to install and ensure proper functionality of our Circadia C200 device and supplemental medical equipment.-Educate patients and their representatives on the Circadia program, explaining complex medical monitoring technology in an easy-to-understand manner.-Ensure patients understand how their health data will be monitored remotely by our clinical team.-Troubleshoot technical issues and ensure all equipment is properly programmed and functioning before leaving the site.-Adapt to unique patient needs and environments, solving challenges on the spot when necessary.-Deliver exceptional customer service, ensuring patients feel comfortable and confident using the technology.-Maintain accurate records of installations, troubleshooting issues, and patient interactions.
Qualifications:
-Previous experience in a technical, customer-facing, or healthcare-related role (e.g., nursing aide, paramedic, or a similar position).-Strong communication skills, with the ability to explain complex information in an easily digestible manner.-Ability to think on your feet and problem-solve independently.-Tech-savvy with a basic understanding of medical equipment and technology.-Personable and patient-focused, with a dedication to providing high-quality care.-Strong desire to learn and adapt in a fast-paced, evolving field.-Reliable transportation and willingness to travel daily for in-home visits.
Job Type: Part-time
Expected hours: 20 – 25 per week
Schedule: -Day shift-2-3 days per week (9:00 AM - 5:00 PM)
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