Staff Site Reliability Engineer - Database Management (Microsoft SQL Server)

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

We are part of the Staff Site Reliability Engineering team which delivers operationally excellent open system database infrastructure. We are the industry leader in preventative and predictive operations driven by continuous innovation through 

self-healing and automated ecosystems. We design, engineer and build reliable, scale-able, secure, available and cost-effective database infrastructure solutions for our product development partners with whom we work closely.  This is why technical expertise and people skills are important. Members of this team are the technology owners of multiple RDBMS and NoSQL technologies which means if you join us, you will also be responsible to strategize, advance, and engineer enterprise solutions for automated build patching and efficient administration that meets security, availability, performance, fast delivery and reporting requirements, and to support projects and products using these technologies.

As an engineer on this team, you will be involved in the Plan, Build, and Run aspects of the database technologies, translating into architecture, engineering, and operational support.

Essential Functions:

Primarily Database reliability engineering, deployment, and support of MSSQL database technology which include both on premise and cloud environments such as AWS and GCP. 

Support Database Administration and Engineering in the design, development and deployment, and management of Microsoft SQL database environments. This includes the advanced to expert engineering and implementation of the following:

• Collaborate with all interested parties, gather requirements, and provide recommendation for database standards.
• Provide technical expertise to design the most efficient and cost-effective solutions for Microsoft SQL Servers.
• Install, configure, monitor, upgrade and maintain MSSQL databases in production and nonproduction environments.
• Write, Develop, and maintain PowerShell and TSQL scripts for DB automation and application maintenance tasks.
• Advance experience with automation of managerial and repetitive DBA tasks.
• Work closely with other Infrastructure operations and engineering, product development, business operations, and technical operations to ensure delivery of database services within the SLA's and performance target set.
• Provide technical expertise and hands-on support in consolidation and migration of databases to new hardware and platforms.
• Implementation and Support of databases, storage structures, high-availability solutions, replication, encryption, and disaster recovery solutions.
• Manage, support, and maintain Microsoft SQL Server database technology and infrastructure, adhering to the architectural guidelines and policies.
• Database administration for off the shelf and internally developed applications, ensure continuous 24x7 operation and availability in support of mission critical business applications and participating in On-Call support.
• Regular database capacity planning and archival solution related to database growth and system utilization, trend analysis, predictive future database resource requirements, and the structured organized reporting of the same.
• Provide DBA support for enterprise monitoring, backup, alerting, and security compliance solutions for SQL servers.
• Participate in the evaluation, selection, and implementation of DBA tools to improve the effectiveness of tasks such as performance monitoring and tuning, recovery, and database change management processing.
• Proactive and reactive performance analysis, monitoring, troubleshooting and resolution of database issues.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

• 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD)