Associate Director of Academic Advising
Ivy TechAbout the role
Salary Range: $50,000 - $55,000 (based on education and experience)
GENERAL PURPOSE AND SCOPE OF THE POSITION:
The Associate Director of Academic Advising serves as a key leader within Enrollment Management and Student Success and supports the Academic Advising unit in partnership with the Director of Academic Advising. This position provides leadership for advising operations, student retention and persistence initiatives, completion strategies, and registration support efforts that promote student success and equitable outcomes.
Using a developmental and case management advising approach, the Associate Director assists students in defining academic, career, and personal goals while supporting advisors and staff in delivering comprehensive, student-centered advising services. The Associate Director collaborates extensively with Academic Affairs, Student Affairs, Enrollment Services, and Registration to support institutional priorities related to student engagement, retention, completion, enrollment, and progression.
This position assists with the supervision, training, and development of advising and administrative staff; coordinates strategic student outreach and intervention efforts; and supports campus-wide initiatives that improve student experience and promote persistence to credential completion.
MAJOR RESPONSIBILITIES:
- Supports the Academic Advising department in partnership with the Director of Academic Advising, supporting the strategic vision, daily operations, assessment efforts, and continuous improvement of advising services.
- Assist with supervision, training, scheduling, and professional development of academic advisors and administrative staff to ensure high-quality, student-centered advising services.
- Support institutional retention, persistence, completion, and enrollment goals through proactive advising interventions, outreach campaigns, and data-informed student success initiatives.
- Collaborate with Academic Affairs, Student Affairs, and other campus and systemwide partners to develop and implement strategies that improve student progression, registration completion, credential attainment, and overall student success.
- Assist with the coordination and implementation of registration initiatives, including registration fairs, enrollment and retention campaigns, academic planning efforts, and student outreach related to registration and course progression.
- Utilize student success data, early alerts, academic standing information, and institutional metrics to identify at-risk students and coordinate targeted interventions that support retention and completion.
- Demonstrate a strong commitment to student development and success through advocacy, adaptability, collaboration, approachability, problem-solving, and support.
- Provide developmental academic advising that assists students in clarifying academic, transfer, and career goals using student development, human development, and student learning theories.
- Assist students in interpreting placement scores, academic program requirements, degree maps, transfer pathways, curriculum requirements, and pre-requisites.
- Support students in understanding registration procedures, enrollment timelines, academic policies, and processes necessary for successful semester completion.
- Maintain current knowledge of institutional academic programs, curriculum changes, student policies, advising technologies, and student success best practices.
- Coordinate with campus departments to ensure accuracy and consistency of advising communications, materials, and student-facing resources.
- Maintain working knowledge of financial aid processes, academic standing policies, and institutional support resources to effectively assist students and make appropriate referrals.
- Manage an advising caseload in a manner that promotes student engagement, persistence, retention, and successful credential completion through proactive communication and case management strategies.
- Assist students in developing individualized Academic Completion Plans and support ongoing academic progress monitoring.
- Monitor student progress through regular communication, appointments, interventions, assessments, and documentation.
- Maintain accurate advising records and documentation in compliance with College policies
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