Director, Commercial Enablement Services

Overview

Now is the time to join us! 

 

We’re Personify Health. We’re the first and only personalized health platform company to bring health, wellbeing, and navigation solutions together. Helping businesses optimize investments in their members while empowering people to meaningfully engage with their health. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future.

Responsibilities

Who are you?

 

We are seeking a dynamic and experienced Director of Commercial Enablement Services to join our team. This role is pivotal in executing our commercial enablement strategy and overseeing the day-to-day operations of the enablement team. Reporting to the Vice President of Enablement Services & Proposal Management, the Director of Commercial Enablement Services will work closely with key stakeholders, including the SVP of Sales Strategy & Operations, and leaders across the organization, to drive growth and operational efficiency.  

 

In this role you will wear many hats, but your knowledge will be essential in the following:  

 

• Strategy Execution & Acceleration of our Wellbeing & TPA Business’: Implement and manage the commercial enablement strategy across multiple business portfolios Wellbeing, Navigation & Advocacy & TPA), ensuring alignment with organizational goals and objectives. Inclusive of  

• Program Development: Design, develop, and deliver enablement programs that enhance the skills, knowledge, and effectiveness of the commercial team. Including creation and maintenance of enablement content ensuring it is relevant, up-to-date and easily accessible. 

• Stakeholder Partnership: Work across functions – within Commercial and across P&Ls to understand business priorities, customer and member needs to adequately identify enablement needs and execute accordingly 

• People Development and Team Leadership: Provide day-to-day oversight and leadership to the commercial enablement team, fostering a collaborative and high-performance culture. Including fostering relationships with key stakeholders and supporting the team in stakeholder collaboration to ensure enablement initiatives are effectively supporting commercial efforts. 

• Scaled Delivery & Efficient Operations: Identify optimal ways to execute strategic priorities and initiatives at scale; innovate with new processes, leverage technologies & AI and work cross functionally to deliver commercial programs successfully 

• Performance Metrics: Establish and monitor key performance indicators

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Qualifications

What you bring to the Personify Health team:

 

In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:

 

• Bachelor’s degree in Business, Marketing, or a related field; MBA or advanced degree preferred. 

• Minimum of 5-8 years of experience in enablement, sales operations, or a related field, with at least 3-5 years in a leadership role. 

• Strong understanding of the Third Party Administration (TPA), HR Tech/SaaS and Health Plan Administration industries 

• Knowledge (and execution of) sales methodologies : Challenger, MEDDICC, Value Selling, Solution Sellling, Customer-Centric Selling etc.  

• Proven ability to lead and inspire a team, with excellent interpersonal and communication skills. 

• Ability to think strategically and translate strategies into actionable plans. 

• Strong analytical and problem-solving skills, with the ability to leverage data to drive decisions. 

• Excellent project management skills, with the ability to manage multiple initiatives simultaneously. 

• Excellent communication and presentation abilities with demonstrated industry and business acumen  

• Proficiency in instructional design and adult learning principles 

• Familiarity with enablement tools and technologies, such as CRM systems (Salesforce, Gainsight, Hubspot etc.), learning management systems (Sprout, Articulate etc), and content management platforms (Seismic, Highspot etc), and sales tools (Gong, Linke